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Brother MFC-J1010DW User Manual

Brother MFC-J1010DW
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Home > Troubleshooting > Printer Jam or Paper Jam > Paper is Jammed in the Back of the Machine (Jam
Rear)
Paper is Jammed in the Back of the Machine (Jam Rear)
If the LCD displays [Jam Rear], follow these steps:
1. Unplug the machine from the AC power outlet.
IMPORTANT
(MFC-J1010DW/MFC-J1012DW)
Before you unplug the machine from the power source, you can transfer your faxes that are stored in the
machine's memory to your computer or another fax machine so you will not lose any important
messages.
2. Pull the paper tray (1) completely out of the machine as shown by the arrow.
1
3. Pull the two green levers inside the machine to release the jammed paper.
Depending on the paper size, it is easier to remove the jammed paper from the front of the machine rather
than from the back of the machine.
4. Squeeze both levers (1), and then open the Jam Clear Cover at the back of the machine.
1
5. Slowly pull the jammed paper out of the machine.
398

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Brother MFC-J1010DW Specifications

General IconGeneral
Duplex printingYes
Print technologyInkjet
Maximum resolution1200 x 6000 DPI
Duplex printing modeAuto
Time to first page (black, normal)10 s
Print speed (black, normal quality, A4/US Letter)17 ppm
Envelopes sizesC5, Com-10, DL, Monarch
Paper tray media typesGlossy paper, Plain paper, Recycled paper
Paper tray media weight64 - 220 g/m²
Non-ISO print media sizesIndex card
ISO A-series sizes (A0...A9)A4, A5, A6
ISO C-series sizes (C0...C9)C5
Photo paper sizes (imperial)3.5x5, 4x6, 5x7, 5x8 \
Maximum ISO A-series paper sizeA4
Multi-Purpose Tray media weight64 - 300 g/m²
Auto Document Feeder (ADF) media weight64 - 90 g/m²
Ethernet LANNo
Wi-Fi standards802.11b, 802.11g, Wi-Fi 4 (802.11n)
Security algorithms64-bit WEP, 128-bit WEP, AES, EAP-FAST, EAP-TLS, EAP-TTLS, HTTPS, IPPS, PEAP, SSID, SSL/TLS, TKIP, WPA-PSK, WPA2-PSK
Mobile printing technologiesApple AirPrint, Brother iPrint & Scan, Google Cloud Print
Internal memory128 MB
Duplex copying-
Maximum copy resolution1200 x 1200 DPI
Copy speed (black, normal quality, A4)11.5 cpm
Copy speed (color, normal quality, A4)4 cpm
DisplayLCD
Control typeButtons, Touch
Product colorGrey, White
Display diagonal2.67 \
Market positioningHome & office
Scan toE-mail, File, Image, OCR
Scanner typeFlatbed & ADF scanner
Optical scanning resolution1200 x 2400 DPI
Mac operating systems supportedMac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra, Mac OS X 10.14 Mojave, Mac OS X 10.15 Catalina, Mac OS X 10.15.3 Catalina, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks, Mac OS X 11.0 Big Sur
Server operating systems supportedWindows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016, Windows Server 2019
Windows operating systems supportedWindows 10, Windows 11, Windows 8
Fax transmission speed14400 sec/page
Sustainability certificatesBlue Angel
Package depth249 mm
Package width477 mm
Package height457 mm
Package weight9700 g
Cables includedAC
Bundled softwareNewSoft Presto! PageManager 9 Brother iPrint & Scan, ScanSoft Paperport 14 SE.
Printing colorsBlack, Cyan, Magenta, Yellow
Duplex functionsPrint
Maximum duty cycle- pages per month
Number of print cartridges4
Total input capacity170 sheets
Total output capacity50 sheets
Paper tray 1 input capacity150 sheets
Total number of input trays2
Auto document feeder (ADF) input capacity20 sheets
Harmonized System (HS) code84433100
Weight and Dimensions IconWeight and Dimensions
Depth343 mm
Width400 mm
Height172 mm
Weight8100 g

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