What to do if my Brother MFC-J4320DW All in One Printer MFC-J4420DW shows 'Document Jam/too Long'?
If your Brother All in One Printer displays 'Document Jam/too Long (MFC-J4420DW)', it means the document was not inserted or fed correctly, or the document scanned from the ADF was too long.
Why does my Brother MFC-J4320DW All in One Printer say 'Disconnected' during faxing?
If your Brother All in One Printer displays 'Disconnected', it means the other person or other person's fax machine stopped the call. Try to send or receive again. If calls are stopped repeatedly and you are using a VoIP (Voice over IP) system, try changing the Compatibility to Basic(for VoIP).
What does 'Data Remaining in Memory' mean on Brother MFC-J4320DW All in One Printer?
If your Brother All in One Printer displays 'Data Remaining in Memory', it means print data is left in the machine's memory. Press . The machine will cancel the job and clear it from the memory. Try to print again.
How do I turn off 'Current Tray Settings' message on Brother MFC-J4320DW?
If your Brother All in One Printer displays 'Current Tray Settings', this message appears when the Check Paper setting to confirm the paper type and size is enabled. To stop this message, set the Check Paper setting to Off.
How to fix paper jam on Brother All in One Printer?
If your Brother All in One Printer displays 'Paper Jam', it means paper is stuck inside. Remove the jammed paper following the provided steps, ensuring the paper guides are correctly set for your paper size.
Why does my Brother MFC-J4320DW say 'Unusable Device Please disconnect USB device'?
If your Brother All in One Printer shows 'Unusable Device Please disconnect USB device', it means a USB device or USB flash drive that is not supported has been connected to the USB direct interface. Unplug the device from the USB direct interface. Turn the machine off and then on again.
How to fix 'Touchscreen Init. Failed' on Brother All in One Printer?
If your Brother All in One Printer displays 'Touchscreen Init. Failed', it means the touchscreen was pressed before the power on initialization was completed. Make sure that nothing is touching or resting on the Touchscreen, especially when plugging in the machine. Also, debris may be stuck between the lower part of the Touchscreen and its frame. Insert a piece of stiff paper between the lower part of the Touchscreen and its frame and slide it back and forth to push out the debris.
What to do if Brother All in One Printer says 'Out of Fax Memory'?
If your Brother All in One Printer displays 'Out of Fax Memory', the fax memory is full. You can clear the data from the memory or print the faxes that are in the memory.
Why can't my Brother MFC-J4320DW detect the ink volume?
If your Brother All in One Printer displays 'Cannot Detect Ink Volume', it means that if you are not using Genuine Brother Innobella ink, the machine may not detect the ink volume. Use a new Genuine Brother Innobella Ink Cartridge.
Why does my Brother MFC-J4320DW All in One Printer say 'Media is Full' when scanning to USB?
If your Brother All in One Printer displays 'Media is Full', it means the USB flash drive you're using either contains 999 files already or doesn't have enough free space to scan the document. Delete unused files from your USB flash drive to create some free space and try again.
General| Type | all in one |
|---|---|
| Color | black/gray, black |
| Touch Screen | yes |
| Display Size | 2.7 inches |
| Tray Capacity | 150 |
| Automatic Document Feeder Capacity | 50 sheets |
| Paper Size | up to 8.5" x 11"; manual feed slot: 3.5" x 5" - 11" x 17" |
| Paper Handling | 1-sheet, 150-sheet tray loader, 50-sheet |
| Printing Method | color |
| Color Print Speed | 18 pages per minute |
| Mono Print Speed | 20 pages per minute |
| Print Resolution Mono | up to 6000 x 1200 |
| Print Resolution Color | up to 6000 x 1200 |
| Two-Sided Printing | no |
| Maximum Number of Pages Per Month | up to 13, 000 |
| Reduction and Enlargement | yes |
| Photo Printing | yes |
| Scanner Type | flatbed |
| Scan Resolution | up to 2400 x 2400 |
| Duplex Scan | yes |
| Max Copies | 0 |
| Copier Resolution Mono | up to 1200 x 1200 |
| Copier Resolution Color | up to 1200 x 1200 |
| Fax Function | yes |
| Cartridges | lc203bk, lc203c, lc203m, lc203y, lc205c, lc205m, lc205y, lc207bk |
| Number Of Cartridges | 4 |
| Number of Ink Tanks | 0 |
| Internal Memory | no |
| Memory Card | no |
| Network | wireless |
| Connectivity | usb 2.0, wi-fi |
| OS Compatibility | pc: windows server 2003, server 2003 r2, server 2008, server 2008 r2, server 2012, server 2012 r2, xp professional, xp home, vista, 7, 8 or 8.1; mac: os x 10.7.5, 10.8.x or 10.9.x |
| Mobile Devices Connection | yes |
Weight and Dimensions| Height | 18.9 inches |
|---|---|
| Width | 6.4 inches |
| Net Weight | 17.6 pounds |
Guide to understanding manual conventions, structure, and Brother utilities.
Explanation of symbols and typeface used throughout the documentation.
Details on the Brother Utilities application for accessing device features.
Description of the machine's control panel, including LCD and touchpanel.
Information on navigating and interacting with the touchscreen display.
Explanation of touchpanel buttons and how to power the machine on and off.
Details on home screens, status indicators, shortcuts, ink levels, and modes.
Instructions for inputting text using the touchscreen keyboard.
Guidance on inserting spaces, making corrections, and using the virtual keyboard.
Guidelines for loading paper correctly in the paper tray.
Step-by-step instructions for loading paper into the main tray.
Information on paper sizes and how to orient them in the tray.
Instructions for loading special media via the manual feed slot.
Configuring paper type/size and choosing recommended media.
Details on setting paper type, size, and the check paper function.
Procedures for loading documents via ADF and scanner glass.
Instructions for using the Automatic Document Feeder.
Instructions for scanning documents using the scanner glass.
Step-by-step guide for sending print jobs from a PC.
How to make copies and adjust various copy settings.
Detailed steps for copying and configuring options like paper type and size.
Guides for scanning documents to a PC via ControlCenter or touchscreen.
Instructions for scanning documents to PDF using ControlCenter4.
Instructions for scanning documents to PDF using the machine's touchscreen.
Instructions for printing photos directly from a USB flash drive.
Overview of PhotoCapture Center operations and how to print images.
Previewing photos and adjusting print settings before printing.
Information on supported telephone services like Voice Mail and Distinctive Ring.
Details on using voice mail, distinctive ring, and VoIP with the machine.
Instructions for connecting external telephone answering devices (TAD).
Guides for sending, receiving, and managing fax communications.
Step-by-step instructions on how to send a fax from the machine.
Information and procedures for receiving faxes and choosing receive modes.
Configuration options for receive modes, including ring delay.
Adjusting ring delay and F/T ring time for fax reception.
Procedures for cleaning and checking the machine's internal components.
Instructions for cleaning the scanner glass and ADF components.
Steps to check and improve print quality by cleaning print heads.
Procedure to adjust print alignment for sharper text and images.
General guidance on identifying and resolving machine issues.
Initial checks and understanding error/maintenance messages.
Steps to clear document jams, printer jams, and paper scraps.
Guidance for resolving issues with wireless network connectivity.
Checking serial number, firmware, and performing machine resets.
How to view the machine's serial number and firmware version.
Information on different types of machine resets available.
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