Brother MFC-J5730DW Service Manual

Confidential
2-12
Error
Code
Contents
Refer to
page:
2A00 No black ink cartridge loaded.
Detected by the ink cartridge detection sensor.
2-30
2A01 No yellow ink cartridge loaded.
Detected by the ink cartridge detection sensor.
2-30
2A02 No cyan ink cartridge loaded.
Detected by the ink cartridge detection sensor.
2-30
2A03 No magenta ink cartridge loaded.
Detected by the ink cartridge detection sensor.
2-30
2E00 Cannot communicate with ink cartridge IC chip (machine body side.) 2-31
2F00 Ink cartridge cover sensor detects opened cover state. 2-31
3000 Carriage does not move.
Detected by the CR encoder sensor.
2-31
3100 Carriage cannot detect origin.
Detected by the CR encoder sensor.
2-32
3200 Head capping is unable. 2-32
3500 Abnormal stop of head/carriage unit being driven
Causes other than paper jam when ink is not discharging
2-33
3800 Abnormal stop of head/carriage unit being driven
Caused by paper jam when ink is not discharging
2-33
3B00 Abnormal stop of head/carriage unit being driven
Causes other than paper jam when ink is discharging
2-33
3C00 Abnormal stop of head/carriage unit being driven
Caused by paper jam when ink is discharging
2-34
3E00 Defective occurs in the ASF motor, carriage motor and paper feed motor. 2-34
3F00 Carriage motor cannot stop. 2-35
4000 Casing internal thermistor defective
Casing internal thermistor detects -20 degree-C or less and 80 degree-C
or more when power is ON.
2-35
4200 Head voltage does not turn OFF. 2-35
4300 Head thermistor defective
Head thermistor detects -20 degree-C or less and 80 degree-C or more
when power is ON.
2-36
4400
Head driver IC detects abnormal temperature during operation or stand-by. 2-36
4600 Purge count or flushing count overflown. 2-36
4800 Head flat cable detected to be not correctly inserted. 2-36
4900 Head voltage does not raise. 2-37
4E00 Head voltage remains ON and does not turn OFF even after 15 minutes
have passed.
2-37
4F00 Head voltage drops too quick. 2-37
5000 The purge cam switch is not switching ON/OFF. 2-38
5200 Failed to detect the origin of the purge cam. 2-38
5A00 Abnormal stop of purge cam being driven 2-38
5B00 Pump of maintenance unit stopped abnormally during exhaustion/
suction.
2-38

Brother MFC-J5730DW Specifications

General

Duplex printing	Yes
Print technology	Inkjet
Maximum resolution	1200 x 4800 DPI
Print speed (ISO/IEC 24734) mono	22 ipm
Print speed (ISO/IEC 24734) color	20 ipm
Time to first page (black, normal)	6 s
Duplex print speed (ISO/IEC 24734) mono	12 ipm
Duplex print speed (ISO/IEC 24734) color	11 ipm
Print speed (black, normal quality, A4/US Letter)	35 ppm
Print speed (color, normal quality, A4/US Letter)	27 ppm
Copier resize	25 - 400 %
Maximum copy resolution	600 x 600 DPI
Copy speed (black, normal quality, A4)	12 cpm
Copy speed (color, normal quality, A4)	9 cpm
Scan to	E-mail, E-mail Server, FTP, File, Image, OCR, USB
Scanner type	Flatbed & ADF scanner
Input color depth	48 bit
Maximum scan area	210 x 297 mm
Output color depth	24 bit
Scan speed (color)	14 ppm
Maximum scan resolution	19200 x 19200 DPI
Duplex scan speed (color)	10 ppm
Optical scanning resolution	1200 x 1200 DPI
Faxing	Mono faxing
Fax memory	200 pages
Modem speed	33.6 Kbit/s
Fax speed dialing (max numbers)	100
Display	LCD
Control type	Touch
Product color	Black
Display diagonal	3.66 \
Market positioning	Business
Internal memory	256 MB
Card reader integrated	No
Sound pressure level (printing)	50 dB
Standard interfaces	Ethernet, USB 2.0, Wireless LAN
USB 2.0 ports quantity	1
Package depth	469 mm
Package width	639 mm
Package height	511 mm
Package weight	24300 g
Power consumption (off)	0.04 W
Power consumption (sleep)	1.6 W
Power consumption (standby)	6.5 W
Power consumption (average operating)	30 W
Sustainability certificates	Blue Angel, ENERGY STAR
Email protocols	APOP, POP3
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100Base-T(X)
Security algorithms	64-bit WEP, 128-bit WEP, 802.1x RADIUS, APOP, EAP-FAST, EAP-MD5, EAP-TLS, EAP-TTLS, HTTPS, IPPS, PEAP, SMTP-AUTH, SNMP, SSL/TLS, WPA-PSK, WPA2-PSK
Ethernet LAN data rates	10, 100 Mbit/s
Mobile printing technologies	Apple AirPrint, Mopria Print Service
Paper input type	Paper tray
Total input capacity	250 sheets
Total output capacity	100 sheets
Maximum input capacity	500 sheets
Total number of input trays	2
Auto document feeder (ADF) input capacity	50 sheets
Digital sender	-
Maximum duty cycle	- pages per month
Paper tray media types	Plain paper, Thin paper
ISO A-series sizes (A0...A9)	A3, A4
Maximum ISO A-series paper size	A3
Bundled software	Brother Control Center 4 Nuance PaperPort 14
Harmonized System (HS) code	84433100

Weight and Dimensions

Depth	398 mm
Width	530 mm
Height	374 mm