Brother MFC-J680DW User Manual

Use this section to resolve problems you may encounter when using your Brother machine.
Identify the Problem
Even if there seems to be a problem with your machine, you can correct most problems yourself.
First, check the following:
• The machine's power cord is connected correctly and the machine's power is on.
• All of the machine's orange protective parts have been removed.
• The ink cartridges are installed correctly.
• The Scanner Cover and the Jam Clear Cover are fully closed.
• Paper is inserted correctly in the paper tray.
• The interface cables are securely connected to the machine and the computer, or the wireless
connection is set up on both the machine and your computer.
• (For network models) The access point (for wireless), router, or hub is turned on and its link
button is blinking.
• Check the LCD or the machine's status in Status Monitor on your computer.
Find the Error Find the Solution
Using the Status Monitor
• Double-click the icon in the task tray.
• (Windows
®
) If you check Load Status
Monitor on Startup, the Status Monitor will
launch automatically each time you start your
computer.
• A green icon indicates the normal stand-by
condition.
• A yellow icon indicates a warning.
• A red icon indicates an error has occurred.
• A gray icon indicates the machine is
offline.
• Click the Troubleshooting button to
access Brother's troubleshooting website.
B
Troubleshooting
42

Brother MFC-J680DW Specifications

General

Wi-Fi	Yes
Ethernet LAN	No
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Security algorithms	64-bit WEP, 128-bit WEP, SSID, WPA-AES, WPA-PSK, WPA-TKIP, WPA2-AES, WPA2-PSK, WPS
Online services supported	Box, Dropbox, Evernote, Flickr, Google Drive, OneDrive, OneNote, Picasa
Mobile printing technologies	Apple AirPrint, Brother iPrint & Scan, Google Cloud Print, Mopria Print Service
Sustainability certificates	Nordic Swan Ecolabel, Blue Angel, ENERGY STAR
Display	LCD
Control type	Touch
Product color	Black
Display diagonal	2.7 \
Market positioning	Home & office
Print technology	Inkjet
Maximum resolution	6000 x 1200 DPI
Duplex printing mode	Auto
Print speed (ISO/IEC 24734) mono	12 ipm
Print speed (ISO/IEC 24734) color	10 ipm
Print speed (black, normal quality, A4/US Letter)	- ppm
Copier resize	25 - 400 %
Maximum copy resolution	1200 x 1200 DPI
Maximum number of copies	99 copies
Scan to	E-mail, File, Image, Memory Card, OCR, USB
Scan drivers	ICA, TWAIN, WIA
Scanner type	Flatbed scanner
Grayscale levels	256
Input color depth	30 bit
Maximum scan area	A4 (210 x 297) mm
Output color depth	24 bit
Image formats supported	JPG, TIF
Maximum scan resolution	19200 x 19200 DPI
Optical scanning resolution	1200 x 2400 DPI
Digital sender	-
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	- pages per month
Number of print cartridges	4
Faxing	Color faxing
Fax memory	200 pages
Modem speed	14.4 Kbit/s
Fax resolution (black)	203 x 203 DPI
Envelopes sizes	C5, Com-10, DL
Photo paper sizes	10x15, 13x18, 13x20 cm
Custom media width	148 - 215.9 mm
Custom media length	148 - 355.6 mm
Paper tray media types	Coated paper, Envelopes, Glossy paper, Photo paper, Plain paper, Recycled paper
Non-ISO print media sizes	2L, Executive (184 x 267mm), Index card, L, Letter (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
Maximum ISO A-series paper size	A4
Compatible memory cards	MMC, MMC Mobile, MMC+, MMCmicro, MS Duo, MS PRO Duo, MicroSD (TransFlash), MiniSD, MiniSDHC, SD, SDHC, SDXC
Standard interfaces	USB 2.0, Wireless LAN
Noise level	50 dB
Bundled software	Brother ControlCenter 2 Brother ControlCenter 4 Nuance Paperport 14 SE
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Mobile operating systems supported	Android, Windows Phone, iOS
Server operating systems supported	Windows Server 2003, Windows Server 2003 R2, Windows Server 2003 x64, Windows Server 2008, Windows Server 2008 R2, Windows Server 2008 R2 x64, Windows Server 2008 x64, Windows Server 2012, Windows Server 2012 R2, Windows Server 2012 R2 x64, Windows Server 2012 x64
Windows operating systems supported	Windows 10 Education, Windows 10 Education x64, Windows 10 Enterprise, Windows 10 Enterprise x64, Windows 10 Home, Windows 10 Home x64, Windows 10 Pro, Windows 10 Pro x64, Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows 8.1, Windows 8.1 Enterprise, Windows 8.1 Enterprise x64, Windows 8.1 Pro, Windows 8.1 Pro x64, Windows 8.1 x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
Paper input type	Paper tray
Total input capacity	100 sheets
Total output capacity	50 sheets
Multi-Purpose tray input capacity	20 sheets
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (off)	0.2 W
Power consumption (ready)	3.5 W
Power consumption (sleep)	1.3 W
Power consumption (average operating)	19 W
Package depth	249 mm
Package width	477 mm
Package height	457 mm
Package weight	10100 g
Storage temperature (T-T)	20 - 33 °C
Operating temperature (T-T)	10 - 35 °C
Operating relative humidity (H-H)	20 - 80 %

Weight and Dimensions

Depth	341 mm
Width	400 mm
Height	172 mm