Brother MFC-J680DW User Manual

Troubleshooting for Other Print Problems
Difficulties Suggestions
Poor print quality Check the print quality.
See Related Information: Check the Print Quality at the end of this
section.
Make sure the Media Type setting in the printer driver or the Paper
Type setting in the machine’s menu matches the type of paper you are
using.
For more information, see the Online User's Guide: Print Settings
(Windows
®
) or Print Options (Macintosh).
White horizontal lines
appear in text or
graphics.
Check the print quality.
See Related Information: Check the Print Quality at the end of this
section.
The machine prints
blank pages.
Check the print quality.
See Related Information: Check the Print Quality at the end of this
section.
Characters and lines
are blurred.
Check the printing alignment.
See Related Information: Check the Print Alignment from Your Brother
Machine at the end of this section.
Printing appears dirty
or ink seems to run.
If you are using photo paper, make sure the glossy side of the photo
paper is face down in the tray and you have set the correct paper type.
If you are printing a photo from your computer, set the Media Type in
the printer driver.
Photo paper does not
feed correctly.
When you print on Brother Photo paper, load one extra sheet of the
same photo paper in the paper tray. An extra sheet has been included
in the paper package for this purpose.
Vertical black lines or
streaks appear in
copies.
Black vertical lines on copies are typically caused by dirt or correction
fluid on the glass strip. Clean the glass strip, scanner glass, and the
white bar and white plastic above them.
See Related Information: Clean the Scanner at the end of this section.
Check that the speck of dirt has been removed.
Black marks or spots
appear in copies.
Black marks or spots on copies are typically caused by dirt or
correction fluid on the scanner glass. Clean the scanner glass and
white plastic above it.
See Related Information: Clean the Scanner at the end of this section.
Check that the speck of dirt has been removed.
• Clean the Scanner on page 39
• Check the Print Quality on page 39
• Check the Print Alignment from Your Brother Machine on page 41
Related Information
B
Troubleshooting
59

Brother MFC-J680DW Specifications

General

Wi-Fi	Yes
Ethernet LAN	No
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Security algorithms	64-bit WEP, 128-bit WEP, SSID, WPA-AES, WPA-PSK, WPA-TKIP, WPA2-AES, WPA2-PSK, WPS
Online services supported	Box, Dropbox, Evernote, Flickr, Google Drive, OneDrive, OneNote, Picasa
Mobile printing technologies	Apple AirPrint, Brother iPrint & Scan, Google Cloud Print, Mopria Print Service
Sustainability certificates	Nordic Swan Ecolabel, Blue Angel, ENERGY STAR
Display	LCD
Control type	Touch
Product color	Black
Display diagonal	2.7 \
Market positioning	Home & office
Print technology	Inkjet
Maximum resolution	6000 x 1200 DPI
Duplex printing mode	Auto
Print speed (ISO/IEC 24734) mono	12 ipm
Print speed (ISO/IEC 24734) color	10 ipm
Print speed (black, normal quality, A4/US Letter)	- ppm
Copier resize	25 - 400 %
Maximum copy resolution	1200 x 1200 DPI
Maximum number of copies	99 copies
Scan to	E-mail, File, Image, Memory Card, OCR, USB
Scan drivers	ICA, TWAIN, WIA
Scanner type	Flatbed scanner
Grayscale levels	256
Input color depth	30 bit
Maximum scan area	A4 (210 x 297) mm
Output color depth	24 bit
Image formats supported	JPG, TIF
Maximum scan resolution	19200 x 19200 DPI
Optical scanning resolution	1200 x 2400 DPI
Digital sender	-
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	- pages per month
Number of print cartridges	4
Faxing	Color faxing
Fax memory	200 pages
Modem speed	14.4 Kbit/s
Fax resolution (black)	203 x 203 DPI
Envelopes sizes	C5, Com-10, DL
Photo paper sizes	10x15, 13x18, 13x20 cm
Custom media width	148 - 215.9 mm
Custom media length	148 - 355.6 mm
Paper tray media types	Coated paper, Envelopes, Glossy paper, Photo paper, Plain paper, Recycled paper
Non-ISO print media sizes	2L, Executive (184 x 267mm), Index card, L, Letter (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
Maximum ISO A-series paper size	A4
Compatible memory cards	MMC, MMC Mobile, MMC+, MMCmicro, MS Duo, MS PRO Duo, MicroSD (TransFlash), MiniSD, MiniSDHC, SD, SDHC, SDXC
Standard interfaces	USB 2.0, Wireless LAN
Noise level	50 dB
Bundled software	Brother ControlCenter 2 Brother ControlCenter 4 Nuance Paperport 14 SE
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Mobile operating systems supported	Android, Windows Phone, iOS
Server operating systems supported	Windows Server 2003, Windows Server 2003 R2, Windows Server 2003 x64, Windows Server 2008, Windows Server 2008 R2, Windows Server 2008 R2 x64, Windows Server 2008 x64, Windows Server 2012, Windows Server 2012 R2, Windows Server 2012 R2 x64, Windows Server 2012 x64
Windows operating systems supported	Windows 10 Education, Windows 10 Education x64, Windows 10 Enterprise, Windows 10 Enterprise x64, Windows 10 Home, Windows 10 Home x64, Windows 10 Pro, Windows 10 Pro x64, Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows 8.1, Windows 8.1 Enterprise, Windows 8.1 Enterprise x64, Windows 8.1 Pro, Windows 8.1 Pro x64, Windows 8.1 x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
Paper input type	Paper tray
Total input capacity	100 sheets
Total output capacity	50 sheets
Multi-Purpose tray input capacity	20 sheets
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (off)	0.2 W
Power consumption (ready)	3.5 W
Power consumption (sleep)	1.3 W
Power consumption (average operating)	19 W
Package depth	249 mm
Package width	477 mm
Package height	457 mm
Package weight	10100 g
Storage temperature (T-T)	20 - 33 °C
Operating temperature (T-T)	10 - 35 °C
Operating relative humidity (H-H)	20 - 80 %

Weight and Dimensions

Depth	341 mm
Width	400 mm
Height	172 mm