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PT-9600/3600 CONTACT INFORMATION (For USA Only)
Service Center Locations
If you need a local service center, please call 1-800-284-HELP (4357)
to locate the authorized service center closest to you.
Note: Be sure to call the Service Center before your visit.
Service centers do not provide operational assistance. See “Operational Assistance”.
Operational Assistance
For technical and operational assistance you may call Brother Customer Service at:
Voice 1-877-4-PTouch, or Fax 1-901-379-1210
Assistance on the Internet
For product information and downloading the latest drivers: http://www.brother.com
For purchasing accessories and certain Brother products: http://www.brothermall.com
Accessories and Supplies
To order Brother accessories or supplies by Visa, MasterCard, Discover or American Express,
you may call toll tree 1-888-879-3232, or complete the order form in your user’s guide and
fax both sides of the form to 1-800-947-1445.
For purchasing accessories on the Internet: http://www.brothermall.com
To order by mail or pay by check, please complete the accessory order form and mail it along
with payment to:
Brother International Corporation
Attn: Consumer Accessory Division
P.O. Box 341332
Bartlett, TN 38133-1332
Fax-Back System
Brother Customer Service has installed an easy-to-use Fax-Back System so you can get
instant answers to common technical questions and product information for all Brother products.
This system is available 24 hours a day, 7 days a week. You can use the system to send the
information to any fax machine, not just the one you are calling from.
Please call 1-800-521-2846 and follow the voice prompts to receive faxed instructions on how
to use the system and an index of Fax-Back subjects.
Save Time - Register On-Line!
Don’t stand in line at the post office or worry about lost mail. Visit us on-line at
www.registermybrother.com
Your product will immediately be registered in our database and you can be on your way!
Also, while you’re there, look for contests and other exciting information!
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