Why does the Brother Printer DATA indicator turn off while a page is still in the printer?
If the DATA indicator turns off while a page remains in the Brother printer, the computer or mobile device may not have sent a full page of data, or the wrong page size information, or the size of the loaded paper is wrong. Try printing the document again.
What to do if Brother PJ-763 Printer is placed too far from my mobile device?
If your Brother printer is placed too far from your mobile device, move your printer within about 3.3 feet (1 meter) of the mobile device when you configure the Wi-Fi network settings.
How to confirm IP address and Subnet Mask for Brother Printer?
To confirm the IP address and the Subnet Mask for your Brother printer, confirm the IP address and the Subnet Mask. Verify that both the IP addresses and Subnet Masks of your computer and your printer are correct and located on the same network. Confirm your IP address, Subnet Mask and other network settings using the Printer Setting Tool.
What to do if I am using MAC Address filtering with Brother PJ-763?
If you are using MAC Address filtering, you can confirm the MAC address by printing the printer settings report.
What to do if wireless devices are near my Brother PJ-763?
If a wireless computer, Bluetooth supported device, microwave oven or digital cordless phone is near the printer or the Wi-Fi access point/router, move other devices away from the printer.
What to do if I did not choose to allow access when the security alert dialog box appeared for Brother PJ-763?
If you did not choose to allow access when the security alert dialog box appeared, the firewall function of your security software may be blocking access. Some security software might block access without showing a security alert dialog box.
What to do if my Brother Printer is not detected via Wi-Fi?
If your Brother printer (PJ-773 only) is not detected when establishing a Wi-Fi connection, check that the (Wi-Fi) indicator is lit in blue. If the (Wi-Fi) indicator is flashing or turned off, the Wi-Fi connection is not established. You can also check the Wi-Fi settings, print the printer settings, or specify the correct Wi-Fi settings in the Printer Setting Tool, consulting with the network administrator if needed.
What to do if Brother Printer prints blank pages?
If your Brother printer feeds paper but nothing appears on the paper, ensure you are using thermal paper. Also, the print surface must face the back when looking from the front of the printer. You can also check the print density setting using the Printer Setting Tool.
What to do if the Brother Printer paper feeds through but nothing prints?
If paper feeds through your Brother printer but nothing appears on it, make sure you are using thermal paper and that the print surface faces the back when looking from the front of the printer.
What to do if my Brother PJ-763 ejects a partially printed page?
If your Brother printer ejects a partially printed page, ensure you are using the correct paper size setting.
General| Type | Mobile printer |
|---|---|
| Print speed | 8 ppm |
| Print technology | Thermal |
| Maximum resolution | 300 x 300 DPI |
| Bluetooth | Yes |
| Bluetooth version | 2.0+EDR |
| Bluetooth profiles | BIP, HCRP, OPP, SPP |
| USB 2.0 ports quantity | 1 |
| Connectivity technology | Wired & Wireless |
| Product color | Black |
| Flash memory | 6 MB |
| RAM capacity | 32 GB |
| Certification | Citrix ready |
| Non-ISO print media sizes | Letter |
| ISO A-series sizes (A0...A9) | A4, A5 |
| Storage temperature (T-T) | -20 - 60 °C |
| Operating temperature (T-T) | -10 - 50 °C |
| Operating relative humidity (H-H) | 20 - 80 % |
| Wi-Fi | No |
| Package weight | 980 g |
| Cables included | USB |
| Maximum media length | 279.4 mm |
| Maximum printing width | 208.8 mm |
| Harmonized System (HS) code | 84433210 |
Weight and Dimensions| Depth | 55 mm |
|---|---|
| Width | 255 mm |
| Height | 30 mm |
Lists available manuals for download from the Brother Solutions Center.
Instructions for unpacking, connecting, and powering on the printer.
Guide on installing, removing, charging, and connecting to external power.
Steps for loading paper and guide to installing necessary software.
Methods to connect via USB, Bluetooth, and Wi-Fi.
Covers printing from PCs, Macs, mobile devices, and driver options.
Guide to using the P-touch Editor software for creating layouts.
Using tools to transfer templates and manage data.
Using P-touch Transfer Express to transfer templates.
Guide to updating the printer driver and firmware.
How to configure network settings like IP address.
Managing printer settings via a web browser.
Technical details and specifications of the printer models.
Common problems and solutions for printer issues.
List of supported network protocols and security features.
Explanations of networking terms and concepts.
To Next Page
