If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp 
46
You need to subscribe to the 
specific BT Calling Feature to 
be able to use some of these 
services. You might have to pay 
a fee.
For more details on BT’s  
Calling Features, go to  
bt.com/callingfeatures, refer to 
the user guide supplied when 
you subscribed to the services 
of your choice or call BT free on 
0800 800 150.
If you’re not connected to the 
BT network, some of these 
features may not be available. 
Call diversion services might 
allow other divert options. 
Please contact your telephone 
network provider for details.
Call Diversion will divert 
incoming calls to another 
number of your choice. You can 
choose all calls to be diverted or 
calls only to be diverted when 
the line is busy or only calls that 
are not answered.
You can easily access a number of BT Calling 
Features using the Calling Features menu. 
Pre-stored numbers in the Calling Features menu
Call Diversion  Reminder call
Ringback Anonymous Call Reject
Call Waiting 
Using Call Diversion: set up, cancel or check status
1. Select 
Menu, scroll   to display Calling 
Features and press OK.
2. 
Call Diversion is displayed, press OK.
3. Press 
 or   to display the diversion option you 
want: 
Divert all calls, Divert when busy or 
Divert
 if unans.. and press OK.
4. Press 
 or   to display either: Set up 
diversion, Cancel diversion or Check 
diversion and press OK.
5. If you selected 
Set up diversion, you will need 
to enter the telephone number to divert to (or 
press 
 and select the number from your 
contacts), then select 
Set up. If you chose Cancel 
diversion
 or Check diversion, the service will be 
called, follow the spoken instructions or listen for 
confirmation/status.
BT Calling Features
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