Help
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
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Can’t register a handset to a base
• You can register up to five handsets to your BT4000 base and you can register
your BT4000 handset to up to four bases. Check that you’ve not exceeded the
limits.
• Check that you’ve entered the correct system PIN number (default PIN 0000).
• Check that you’re at least one metre away from other electrical equipment to
avoid interference when registering.
Base unit does not ring, but the lights are on
• Have you connected the telephone line correctly?
• Do Not Disturb may be switched on, see page 26.
• Block nuisance calls may be switched on, see page 26.
• Is the base ringer set to off?
• You may have a faulty line or socket. Try using another socket or line.
If you are a BT customer then please call 0800 800 151 or your network provider
if you still have problems.
1662 BT4000 UG [3].indd 56 09/04/2013 15:03
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