BTG EKOS - Page 54

Troubleshooting
50
Figure 43. Connection Error Screen Figure 44. Temperature Error Screen
System errors that may occur and the steps to take are provided in the table below.
Message
Description
Error
Code
Possible Cause
Troubleshooting Step
Unrecoverable
Control Unit error.
E007
System failure.
Contact your local EKOS
representative or call
+1.425.415.3100
Critically low battery.
E003
Control Unit is not
connected to AC
power and
remaining battery
charge is 5% or
less. Control Unit
will automatically
shut down in 3
minutes.
Connect the Control Unit to AC
power.
Battery/charge error
(AC not connected).
E008
Control Unit is not
connected to AC
power and an error
with the battery has
occurred. Control
Unit will
automatically shut
down in 3 minutes.
Connect the Control Unit to AC
power.
Control Unit is too
hot.
E004
Control Unit internal
temperature
exceeds the
maximum operating
temperature.
1. Ensure the blue cooling vents
under the handle are not
obstructed.
2. Wait for the Control Unit to cool.