40417 GT PLATINUM
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UPDATING THE GT PLATINUM
OVERVIEW
FAQs about Updating
Why do I have to update my GT Platinum?
Because it’s very important! These are just some of the reasons:
1. Vehicle manufacturers regularly change the part numbers and other information that the GT Platinum needs to know in order to communicate
eectively with your engine computer. If the GT Platinum doesn’t have updated information, it may not work correctly with your vehicle. Bully Dog
releases updates when necessary to keep up with any changes that vehicle manufacturers make and give our customers the best support possible.
2. Our technical support team gathers information about any problems experienced by customers and works with the engineers to x them as soon as
possible. If these xes can help other people avoid similar problems, our engineers include them in the updates that we release for everybody. One
of the most important troubleshooting steps we take when someone encounters a problem is to make sure they have the most recently released
software version. This often immediately xes the problem!
3. Bully Dog engineers are constantly working to expand the features and vehicles that the GT Platinum is able to support. Once a new vehicle or
option is unlocked, they make sure it is available to everyone by including it in the updated software version.
Do I have to update my brand new GT Platinum?
Yes! There is no way to know how long your particular GT Platinum may have been waiting on the shelf for you.
How often should I update?
Updates are released regularly, so you should check for them at least four times a year. A good rule of thumb is to check once
every three months.
It is also a good idea to update the GT Platinum if you have uninstalled the tune for any reason, like taking your vehicle in for service.
This will help you avoid any problems during the reinstall if the engine computer has been flashed and has new part numbers (this is
very common, even for a routine vehicle service).
What is included in updates?
Updated part numbers and other information from vehicle manufacturers, tested fixes for problems customers may encounter,
and any additional features or vehicles that our engineers have unlocked.
How can I tell which software version I currently have?
1. Go to the Main Menu.
2. Choose the Show Settings option.
The software version is listed under System Info, next to Version. It is labeled Software.
How can I use the Update Agent to check for updates?
Start the Update Agent application and connect the Micro SD card to your computer using the card reader that came with your GT
Platinum. The Update Agent should automatically recognize the Bully Dog device, check the current software, and let you know
We strongly recommend that users select their vehicle (if exact vehicle is unavailable, then select a similar one) BEFORE updat-
ing with the Update Agent.
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