40417 GT PLATINUM
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Troubleshooting Installation Problems (Toyota® vehicles)
Error During Installation
1. DO NOT TOUCH THE KEY UNLESS DISPLAY SCREEN SAYS TO.
2. Make note of the code number and all information displayed on the screen.
3. Disconnect and update your GT Platinum.
4. Try to install the download again.
5. If the error occurs again, contact technical support.
This troubleshooting procedure applies to all errors, including the following code numbers: 0, 141, 325 (on a 2011 Duramax), 358, 393
KEY CYCLES DISCLAIMER
IN ALL TOYOTA APPLICATIONS, IT IS VERY IMPORTANT THAT YOU DO NOT TURN THE KEY OFF AND ON UNLESS REQUESTED BY THE GT PLATINUM.
A KEY CYCLE IS WHEN YOU TURN THE KEY TO THE OFF POSITION, AND BACK TO THE RUN POSITION.
IF AT ANY POINT THE GT PLATINUM STOPS, READ ALL THE INFORMATION ON THE SCREEN TO SEE IF IT IS SAFE TO CYCLE THE KEY. IF THE SCREEN DOES NOT SAY TO CYCLE
THE KEY, DO NOT CYCLE THE KEY, TRY TO START THE TRUCK, OR TURN THE KEY TO THE OFF POSITION UNTIL YOU HAVE CALLED TECH SUPPORT.
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