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Shannon MooreAug 17, 2025
What to do if my BWT Water Dispenser is not supplying softened or blended water?
- KKaren Lewis MDAug 17, 2025
If your BWT Water Dispenser isn't supplying softened or blended water, it could be due to several reasons. First, check if there is enough regenerative in the storage area. If not, refill it and press the OK button until the “low salt” message disappears. Then, wait 3 hours for the brine to form and manually start regeneration for both softening columns, one after the other. Another possible cause is an interrupted power supply, so ensure the electrical connection is properly established. Finally, the blending adjusting spindle may not be set correctly; refer to the Start-up section “Setting the hardness of blended water” to adjust it.