BWT Perla User Manual

1-510970 / 13339 / 2021-02 / © BWT Wassertechnik GmbH / Printed in Germany
BWT Perla
Duplex Models
Duplex-Trinkwasser-
behandlungsanlage
Changes reserved!
Installation and operating manual EN

BWT Perla Specifications

General

Ambient Temperature	5 - 40 °C
Power Supply	220-240V
Dimensions (H x W x D)	Varies depending on the model (Perla Silk, Perla One, etc.) - Consult specific model datasheet.
Weight	Varies depending on the model (Perla Silk, Perla One, etc.) - Consult specific model datasheet.
Voltage	220-240V
Frequency	50 Hz

Summary

1 Safety Instructions

1.1 General Safety Instructions

General safety advice for safe product operation and handling.

1.2 Documentation Validity

Information on the scope and intended audience of the documentation.

1.3 Personnel Qualifications

Requirements for specialists and trained persons performing installation.

1 Safety Instructions

1.4 Transport and Installation

Guidelines for safely transporting and mounting the product.

1.5 Symbols Used

Explanation of symbols indicating danger or important information.

1 Safety Instructions

1.6 Safety Instruction Display

Explanation of signal words, colours, and severity of hazards.

1.7 Product-Specific Safety

Specific safety measures for product-related actions.

1 Safety Instructions

1.8 Important Product Notes

Notes on installation compliance, regulations, and user handover.

1.9 Definitions

Glossary of terms related to water quality and product functions.

2 Scope of Delivery

2.1 Optional Extras

List of optional accessories and their order numbers.

3 Intended Use

3.1 Proper Use

Details on the product's intended purpose and operational requirements.

3.2 Foreseeable Misuse

Examples of improper use and potential consequences.

3.3 Disclaimer

Manufacturer's liability limitations based on product usage.

3.4 Other Applicable Documentation

List of related documents provided with the product.

4 Function

4.1 Operation

Description of adaptive parallel operation and regeneration triggering.

4.2 Regeneration

Process of ion exchange and optimized brine extraction.

4.3 Regenerative Monitoring

How the device monitors regenerative levels and signals needs.

4.4 Multi-Info Touch Display

Features and initial setup options of the touch display.

4.5 Interaction

How external units and sensors can be connected.

4.6 Connectivity

Overview of BWT DES and available network connections.

4 Function

4.7 Safety

Safety features including AQA valves and alarms.

5 Installation Conditions

5.1 General

General installation requirements and compliance with local regulations.

5.2 Installation Location & Environment

Criteria for suitable installation locations and environmental factors.

5.2.1 Installation Conditions with Pump

Requirements for pumps used with the softening unit.

5.2.2 Reception Conditions at Installation

Requirements for connectivity (GSM/LAN/Wi-Fi) at the installation site.

5.3 Inflow Water

Specifications for inflow water quality and ambient temperature limits.

5 Installation Conditions

5.4 Functional & Warranty Conditions

Requirements for functional monitoring, maintenance, and connectivity signals.

6 Installation

6.1 Installation Diagram

Illustration of typical installation setup and components.

6.2 Connecting the Product

Steps to connect the product to a connection fitting.

6 Installation

6.2.1 Sewage System Connection

Instructions for connecting overflow and rinsing water hoses.

6.3 Electrical Connections

Description of available electrical connections at the rear of the cover.

7 General Operation and Display

7.1 Easy Fill Cover Operation

How to open the tip-on mechanism cover.

7.2 Device Status Display

Explanation of the BWT logo colours indicating device status.

7.3 Closing Easy Fill Cover

How to properly close the tip-on mechanism cover.

7 General Operation and Display

7.4 Touch Display Controls

Overview of touch display functions and navigation.

8 Start-up

8.1 Starting Up

Initial steps to power on the device and activate the start-up assistant.

8.2 Installation Check

Verifying proper product connection before start-up.

8 Start-up

Installation Check 1/4: Waste Water Connection

Checks for correct waste water hose connection.

Installation Check 2/4: Connection Fitting Ports

Checks for correct connection fitting and rinsing start.

Installation Check 3/4: AQA Stop Sensor

Checks for correct floor sensor connection and position.

Installation Check 4/4: Refilling Regenerative

Instructions for adding regenerative tablets.

8 Start-up

Completing Installation Check

Confirmation of successful installation checks.

8.3 Benefits of Registering

Advantages of registering the product for full service access.

8 Start-up

8.4 Connection Wizard

Guidance on setting up internet connection types (GSM, LAN, Wi-Fi).

8.5 User Registration

Process for registering the system operator's e-mail address.

8 Start-up

Entering the Postcode

How postcode entry determines water hardness via hydromaps.

8.6 Checking and Setting Water Hardness

Verifying and adjusting inflow/outlet water hardness.

8 Start-up

8.7 Completing Start-up Procedure

Finalizing start-up with rinsing and continuation.

9 Connection

Selecting Connection Type

Choosing the method for internet connection (GSM, LAN, Wi-Fi).

9 Connection

9.1 GSM – Connection Wizard

Steps to establish an internet connection via GSM.

9 Connection

Poor GSM Connection

Troubleshooting poor GSM signal with external antenna options.

Connecting External GSM Antenna

Instructions for connecting an external GSM antenna.

9 Connection

9.2 LAN – Connection Wizard

Steps to establish an internet connection via LAN.

9 Connection

Connecting Network Cable

Guide to connecting the Ethernet cable to the product.

Automatic Network Connection

Using DHCP for automatic network setting acquisition.

Manual Network Settings

Manual configuration of IP address, subnet mask, and gateway.

9 Connection

LAN Connection Successful

Confirmation of successful LAN connection and next steps.

LAN Connection Not Successful

Troubleshooting failed LAN connections.

9.3 Wi-Fi – Connection Wizard

Steps to establish an internet connection via Wi-Fi.

9 Connection

Starting Wi-Fi Search

Initiating the search for available Wi-Fi networks.

Selecting Wi-Fi

Choosing the desired Wi-Fi network from the list.

Entering Security Key

Inputting the Wi-Fi password (WPA2 key).

Automatic Wi-Fi Connection

Using DHCP for automatic Wi-Fi network settings.

9 Connection

Manual Wi-Fi Settings

Manually configuring Wi-Fi network settings.

Wi-Fi Connection Successful

Confirmation of successful Wi-Fi connection and next steps.

Wi-Fi Connection Not Successful

Troubleshooting failed Wi-Fi connections.

9.4 Connection

9.4.1 Using Connection Wizard

How to access and use the connection wizard.

9.4.2 Performing Connection Test

Checking the product's connection to and from the cloud.

9 Connection

9.4.3 Managing Connections

Activating and deactivating network connections.

9.5 Checking Connection Status

Viewing connection information in the Info menu.

10 Registration

Connection Status

Information displayed for active internet connections.

Benefits of Registering

Advantages of registering the product for additional functions.

10 Registration

10.1 Starting Registration

Steps for initiating product registration.

Selecting Connection Type

Choosing the internet connection method for registration.

Entering Email Address

Process for entering and confirming the system operator's email.

10 Registration

Entering the Postcode

How postcode entry determines water hardness via hydromaps.

Selecting District

Selecting the district for postcode-based water hardness.

10 Registration

10.2 Completing Registration Online

Steps for confirming product registration via email.

Entering Device Information

Specifying device name, location, and confirming privacy policy.

Creating BWT User Account

Process for creating or using an existing BWT user account.

11 Operation

11.1 Home Screen

Overview of current product status: flow rate, regenerative, and flow volume.

11 Operation

11.2 Messages

Displaying and categorizing device messages (Information, Warning, Fault).

11 Operation

11.3 Menu Overview

Navigating the main menu options: Home, Settings, Functions, Info, Help, Login.

11.4 Settings

Accessing settings for General Information, Modules, Configuration, etc.

11 Operation

11.4.1 General Information

Setting date, time, language, function times, and screen saver.

11.4.2 External Module

Connecting and configuring external filters and wireless sensors.

Teaching-in AQA Guard Sensor

Process for connecting and recognizing wireless sensors.

Removing AQA Guard Sensor

Steps to disconnect and remove a wireless sensor.

11 Operation

11.4.3 Device Configuration

Activating/deactivating settings like AQA Stop, AQA Watch, Rinse, Hygiene.

AQA Stop Sensor

How the AQA Stop sensor detects water and shuts off supply.

AQA Stop Litre

Setting water volume limits for automatic shut-off.

11 Operation

AQA Watch

Function for monitoring low flow rates and issuing warnings.

Rinse

Additional rinsing function, e.g., for reverse osmosis.

Hygiene

Automatic rinsing to maintain hygiene after 24 hours without use.

Acoustic Alarm

Sounding an alarm in case of a fault.

External Antenna

Activating the function for an external GSM antenna.

11 Operation

Setting Water Hardness

Adjusting inflow and outlet water hardness values.

Setting Motor Blending

Fine-tuning the water hardness via motorized blending.

11.4.4 Registration

How to register the product for additional functions.

11.5 Functions

Regeneration/Rinsing

Manually triggering regeneration or rinsing cycles.

Shutting Down/Return to Operation

Correct procedures for shutting down and restarting the product.

Refill Operating Materials

Confirming the refilling of regenerative materials.

Holiday Mode

Switching the product to standby mode for conservation.

Maintenance

Routine checks and maintenance procedures.

11.5 Functions

11.5.2 Shut Down/Return to Operation

Detailed steps for shutting down and returning the product to operation.

11.5 Functions

11.5.3 Refilling Operating Materials

Instructions for refilling regenerative materials and confirming the process.

11.5 Functions

11.5.4 Holiday Mode

Activating and deactivating Holiday mode for resource saving.

11.5.5 Maintenance

Information on the biannual maintenance function.

11.5 Functions

Routine Maintenance

Step-by-step guide for routine maintenance procedures.

Checking for Leaks

How to perform a visual inspection for system leaks.

11.5 Functions

Measuring Water Hardness

Procedure for determining water hardness using test strips.

Checking Water Inflow

Verifying that water is correctly flowing into the product.

11.5 Functions

Cleaning

Last step of biannual maintenance using IOCLEAN tablets.

11.6 Info

Operating Record

Accessing documentation of all messages and events.

Serial No. / PNO

Retrieving product-specific information for service.

Connection Status

Information about connection quality and IP addresses.

Device Status

Information on water capacity and regeneration progress.

11.6 Info

11.6.1 Operating Record

Viewing events like power failures and regenerations with details.

11.6.2 Serial No. / PNO

Product-specific details for after-sales service.

11.6 Info

11.6.3 Consumption

Information on flow volume, regenerative, and water consumption.

Flow Volume

Details on current water flow, daily, monthly, and annual.

Regenerative

Information about current regenerative consumption.

Water Consumption

Information about current water usage.

11.6 Info

11.6.4 Connection Status

Viewing quality, status, and IP addresses of active connections.

11.6.5 Device Status

Information on remaining water capacity and regeneration steps.

11.7 Help

Contact Person

Entering contact details for after-sales service and faults.

11.7.2 FAQs

Accessing frequently asked questions via QR code or website.

12 Additional Functions

12.1 BWT Best Water Home App

Overview of app features for product monitoring and service.

12 Additional Functions

Installing BWT Best Water Home App

Steps to download, install, and log in to the app.

12.2 Remote Operation via Direct Wi-Fi

Enabling direct Wi-Fi control of the product via mobile device.

12 Additional Functions

Establishing Direct Wi-Fi Connection

Guide to connecting directly to the product via Wi-Fi access point.

12 Additional Functions

12.3 Remote Operation via Home Network

Operating the product remotely via home network connection.

13 Operator Responsibilities

13.1 Intended Operation

Requirements for commissioning, operation, and decommissioning.

13.2 Checks (Operator)

Recommended regular checks by the operator for water quality and pressure.

13 Operator Responsibilities

13.3 Inspection (Operator)

Obligatory inspection requirements based on outlet water usage.

13 Operator Responsibilities

13.3.1 Inspection Activities

Detailed inspection tasks and their intervals, varying by registration status.

13 Operator Responsibilities

13.4 Maintenance per EN 806-5

Required maintenance work on assemblies by service personnel.

13 Operator Responsibilities

13.5 Replacement of Parts

Ensuring wear parts are replaced by a qualified fitter.

13.6 BWT Professional Maintenance

Manufacturer recommendation for professional maintenance every 24 months.

13.7 Stoppages and Re-activating Unit

Preventive measures for stagnation and restart procedures.

14 Troubleshooting

14.1 Fault During Start-up

Common faults during initial setup and how to resolve them.

14 Troubleshooting

Fault After Successful Start-up

Issues arising after initial setup and troubleshooting steps.

14 Troubleshooting

14.2 Fault During Operation

Troubleshooting common faults during normal product operation.

14 Troubleshooting

14.3 Faults Affecting Additional Functions

Troubleshooting issues related to app download, registration, and functions.

15 Warranty

15.1 Product Returns

Procedure for returning products for warranty service.

15.2 Your Contact at BWT

Contact information for BWT service acceptance.

16 Decommissioning and Disposal

16.1 Decommissioning

Procedures for shutting down and dismantling the product by specialists.

16.2 Disposal

Guidelines for proper disposal of the product and its components.

16.2.1 Transport Packaging Disposal

Instructions for disposing of packaging materials.

16.2.2 Old Devices Disposal

How to dispose of old devices and personal data.

16.2.3 Old Batteries Disposal

Proper disposal methods for old batteries.

17 Technical Data

Softening Unit Specifications

Technical specifications for the softening unit, including dimensions and capacities.

17 Technical Data

17.1 Dimensions

Detailed dimensions of the BWT Perla and Perla seta models.

17 Technical Data

17.2 Diagram of Peak Flow

Graphical representation of peak flow rates and pressure loss.

18 Standards and Legal Provisions

Applicable Standards and Regulations

List of applicable standards and legal regulations for drinking water installations.

Product Compliance Standards

Standards that the product complies with.

19 Operating Report

German Drinking Water Ordinance Information

A Appendix

A.1 Connection Set, DN 32/32 DVGW

Details about the DVGW-certified connection set.

A Appendix

A.1.3 Installation

Guidelines for installing corrugated hoses to ensure product life.

A Appendix

A.2 Installation Set for Water Softeners

Compliance with EN 1717 and installation steps for the set.

EU Declaration of Conformity

EU Declaration of Conformity

Statement of compliance with EU directives for machinery, voltage, EMC, and RoHS.