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15 Warranty
If the product malfunctions during the warranty period, please contact your contract partner, the installa-
on the unit).
Non-compliance with the installation conditions and the responsibilities of the operator, as well as improper
use leads to the loss of warranty and exclusion of liability.
15.1 Product returns
Product returns will not be processed without a return number (RMA no.). In Germany, call our after-sales
service in Schriesheim to receive a return number.
Unauthorised returns of goods will not be accepted by BWT. Please always contact your contract partner
15.2 Your contact at BWT
You can reach us at the following number:
Service acceptance +49 6203 7373
Monday to Thursday: 6:30 a.m. to 6:00 p.m.
Friday: 6:30 a.m. to 4:00 p.m.
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