BWT Perla Silk M - 6. Fault Finding; 6.1 Trouble Shooting Guide

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6. Fault nding
6.1 Trouble shooting guide
Attention:
If your water softener is not performing as it should, please run through the check list below.
Checklist Solution Page
Problem: Water still remains hard.
Is there a minimum of 50mm of salt in
the brine cabinet?
Fill the brine cabinet with salt. 17.6
Is the power on? Switch the power on and check connections.
For battery operation, change the battery.
14,17.5
Is the softener online? Close the by-pass valve and open the inlet
and outlet valves or operate uniconnect.
14, 15, 18
Is the hardness setting correct? Reset the hardness if required. 9
Problem: Water level in brine
cabinet reaches overow.
Is the line pressure within the
specication of the water softener?
Connect a pressure gauge to a water outlet
and check the pressure is between: 1.7 - 5.0
bar for UK.
12,13
Pressure falls outside of the water
softener specication.
Fit a pressure reducing valve or booster
pump as required. (see note below).
12, 13, 17.1
Is there ow through the drain line? Check the drain line is not kinked, blocked or
frozen.
15, 17.3
Has there been a power interruption? Check that the power is on and the
connections are secure.
14, 17.5
Problem: No water.
Is the mains stop valve open? Open the mains stop valve. 15
Are the inlet and outlet valves of the
water softener open?
Open the inlet and outlet valves to the water
softener or operate uniconnect.
14, 15, 18
i
Note:
If any overow situation occurs or if any of the above requires action reduce the water level
by half and initiate a regeneration by pressing and holding the manual regeneration key
[RECHARGE] for more than six seconds.