Pag. 19 - FA01289M4A - 12/2018 © Came S.p.A.
Troubleshooting guide
Problem
Possible
causes
Solutions
The module
does not
switch on.
No power
supply.
Check whether the power
is on.
Check the power supply
connections.
The module
does not
connect to the
cloud.
The SIM
is not
configured
correctly.
Check that the SIM is active
and has an active data plan.
Check the APN configuration
with your telephone operator.
The module
occasionally
disconnects
from the
cloud
Calls or
SMSs are
being sent to
the SIM.
GSM signal
level insu-
cient.
Check that no calls or SMSs
are being sent to the SIM.
Check the GSM signal cover-
age at the installation point.
The product complies with the relevant directives in force.
Decommissioning and disposal. Dispose of the packaging
and the device at the end of its life cycle responsibly, in com-
pliance with the laws in force in the country where the product
is used. The recyclable components are marked with a symbol
and the material's ID marker.
THE DATA AND INFORMATION SHOWN IN THIS MANUAL ARE TO BE
CONSIDERED AS SUBJECT TO CHANGE AT ANY TIME AND WITHOUT
THE NEED FOR ANY ADVANCE WARNING. MEASUREMENTS, UNLESS
OTHERWISE INDICATED, ARE IN MILLIMETRES.
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