Problems with the printing quality
Paper rubs against the Printhead
Cause Corrective Action
Load paper of the same type as you have specied
in the printer driver .
( → P .1 19)
( → P .156)
The paper type as specied in the printer driver does
not match the type loaded in the printer . ( *1 )
Make sure the same type of paper is specied in the
printer driver as you have loaded in the printer .
1. Hold down the Stop button for a second or more
to cancel printing.
2. Change the paper type in the printer driver and
try printing again.
Paper has been loaded incorrectly , causing it to
wrinkle.
Reload the paper .
( → P .1 19)
( → P .156)
The Printhead is set too low . In Head Height , choose Automatic . ( → P .588)
When printing on Heavyweight Coated Paper or
other paper-based media, choose a V acuumStrngth
setting of Strong , or Strongest . If the paper is still
scratched, try setting the Printhead level in Head
Height to Highest . ( → P .595) ( → P .588)
When printing on CAD T racing Paper or other
lm-based media, choose a V acuumStrngth setting
of Standard , Strong , or Strongest . If the paper is
still scratched, try setting the Printhead level in Head
Height to Highest . ( → P .595) ( → P .588)
When printing on paper 0.1 mm (0.004 in) thin
or thinner , choose a V acuumStrngth setting of
W eakest . If the paper is still scratched, try setting
the Printhead level in Head Height to Highest .
( → P .595) ( → P .588)
Y ou are printing on heavyweight paper or paper that
curls or wrinkles easily after absorbing ink.
If edges of the paper curl and become soiled when
printing on rolls of glossy photo paper , in Media
Detailed Settings in the printer driver , set Near End
Margin to 20mm .
*1: Always make sure the loaded paper matches the media type setting on the printer .
664 T roubleshooting
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