Cannot print over a network
Cannot print over a network
Cannot connect the printer to the network ...................................................................................................... 112
Cannot print over a TCP/IP network .................................................................................................................... 112
Cannot print over a NetWare network ................................................................................................................ 112
Cannot print over AppleTalk or Bonjour networks ........................................................................................ 113
Cannot connect the printer to the network
Cannot connect the printer to the network
Cause Corrective Action
The Ethernet cable is
not connected cor-
rectly to the printer's
Ethernet port.
1.
Make sure the printer is connected to the network with the correct Ethernet cable, and then turn the printer on.
For instructions on connecting the cable, refer to the Setup Guide.
2.
Make sure the Link indicator is lit.
The top and bottom indicators are lit if the printer is connected via 1000Base-T. The bottom indicator is green if
the printer is connected via 100BASE-TX, and the top indicator is orange if connected via 10BASE-T.
If the Link indicator is not lit, check the following points.
•
Make sure the hub is on.
•
Make sure the end of the Ethernet cable is connected correctly.
Insert the Ethernet cable until it clicks and locks in place.
•
Make sure there is no problem with the Ethernet cable.
If there is any problem, replace the Ethernet cable.
•
Check the communication mode with the hub.
Although the printer normally detects the hub communication mode and transmission rate automatically (in
auto negotiation mode), sometimes the hub settings cannot be detected. In this case, configure the connec-
tion method manually, specifying the communication mode in use.
(See "Configuring the Communication Mode Manually.") →User's Guide
Cannot print over a TCP/IP network
Cannot print over a TCP/IP network
Cause Corrective Action
The printer's IP address is not config-
ured correctly.
Make sure the printer's IP address is configured correctly.
(See "Configuring the IP Address Using imagePROGRAF Device Setup Utility.") →User's Guide
(See "Configuring the IP Address Using the Printer Control Panel.") →User's Guide
The printer's TCP/IP network settings
are not configured correctly.
Make sure the printer's TCP/IP network settings are configured correctly.
(See "Configuring the Printer's TCP/IP Network Settings With RemoteUI.") →User's Guide
The computer you are trying to print
from is not configured correctly.
Make sure the computer's TCP/IP network settings are configured correctly.
(See "Configuring the Printer Driver Destination (Windows).") →User's Guide
(See "Configuring the Destination in TCP/IP Networks (Macintosh).") →User's Guide
Cannot print over a NetWare network
Cannot print over a NetWare network
Cause Corrective Action
The printer's NetWare settings
are not configured correctly.
Make sure the printer's NetWare settings are configured correctly. In particular, make sure a valid
frame type is selected.
(See "Configuring the Printer's NetWare Network Settings With RemoteUI.") →User's Guide
The computer you are trying to
print from is not configured cor-
rectly.
Make sure the computer's NetWare settings are configured correctly.
(See "Configuring NetWare Network Settings.") →User's Guide
The NetWare server and serv-
ices are not configured correctly.
Check the following points.
1.
Make sure the NetWare file server is running.
2.
Make sure there is enough free disk space on the NetWare file server. Insufficient disk space may
prevent you from processing large print jobs.
Cannot connect the printer to the network
iPF6400
Basic Guide
Troubleshooting Cannot print over a network
112
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