imagePROGRAF iPF6400S Service Guide
imagePROGRAF iPF6400S Service Guide September 2013
Page 24
Figure 6 - ASCR Registration Form
All service calls dispatched by CITS must be closed out with CITS in
order to qualify for labor compensation. To close out the service call,
please complete Section 2 of the CITS Service Dispatch form and e-
mail it to isgservice@CITS.canon.com.
Canon USA will not provide labor compensation for any service not
dispatched by CITS. e-Tag claim forms will not
Warranty labor compensation is made on a “per incident” basis,
regardless of the number of visits required to resolve the problem.
be accepted as
requests for warranty labor compensation and will only be accepted for
warranty part claims.
B. e-Tag Warranty Claim Console
e-Tag is an electronic limited warranty service claim form that is completed
Online. Please print the Warranty Claim Form, attach it to the original
defective part(s), and return them to the Warranty Control Section for
warranty compensation.
The e-Tag limited warranty claim form can be found in the warranty section
of the Canon USA e-Support Center web site at
http://www.support.cusa.canon.com
Figure 7 - eSupport: e-Tag
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