Canon MX882 - Operator Call Error Troubleshooting

1-2. Operator Call Error (by Alarm LED Lit in Orange) Troubleshooting
Errors and warnings are displayed by the following ways:
1. Operator call errors are indicated by the Alarm LED lit in orange, and the error and its solution are displayed
on the LCD in text and by icon.
2. Messages during printing from a PC are displayed on the printer driver Status Monitor.
3. Error codes (the latest 10 error codes at the maximum) are printed in the "operator call/service call error
record" area in EEPROM information print
Buttons valid when an operator call error occurs:
1. ON button: To turn the machine off and on again.
2. OK button: To clear and recover from an error. In some operator call errors, the error will automatically be
cleared when the cause of the error is eliminated, and pressing the OK button may not be
necessary.
3. Stop button: To cancel the job at error occurrence, and to clear the error.
Error
Error
code
U
No.
Message on the
LCD
Solution
Parts that are likely to
be faulty
No paper in the
rear tray.
[1000] --- Rear tray.
There is no paper.
Load paper and press
[OK].
Confirm that the rear tray
is selected as the paper
source. Set the paper in the
rear tray, and press the OK
button.
If the error is not cleared,
confirm that no foreign
material is inside the paper
feed slot.
- PE sensor board ass'y
- ASF unit
- Pressure roller unit
No paper in the
cassette.
[1003] --- Cassette.
There is no paper.
Load paper and press
[OK].
Confirm that the cassette is
selected as the paper
source. Set the paper in the
cassette, and press the OK
button.
Note that the cassette is for
plain paper only.
- Pick-up arm unit
- Pressure roller ass'y
- Cassette unit
Paper jam. [1300] --- The paper is jammed.
Clear the paper and
press [OK].
Remove the jammed paper
and press the OK button.
For paper jam in the rear
guide, confirm that the rear
guide is not dislocated.
- Pick-up arm unit
- ASF unit
- Pressure roller ass'y
- Cassette unit
- Rear guide unit
Paper jam in
the rear guide.
[1303] ---
Paper jam in
the under guide.
[1304] ---
Ink may have
run out.
[1600] U041 The ink may have run
out. Replacing the ink
tank is recommended.
Replace the applicable ink
tank, or press the OK
button to clear the error
without ink tank
replacement. When the
error is cleared by pressing
the OK button, ink may
- Spur unit
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