If an Error Occurs
When an error occurs in printing such as the printer is out of paper or paper is jammed, a troubleshooting
message is displayed automatically. Take the appropriate action described in the message.
When an error occurs, the Alarm lamp flashes and a Support Code (error number) is displayed on the
computer screen. For some errors, the POWER lamp and the Alarm lamp flashes alternately. Check the
status of the lamps and the message, then take the appropriate action to resolve the error.
Support Code Corresponding to the Number of Flashes of the Alarm Lamp
Example of 2 times flashing:
(A) Flashes
(B) Goes off
Number of flashes Cause Support Code
2 flashes There is no paper in the rear tray. 1000
There is no disc tray. 1001
Printable disc (BD/DVD/CD, etc.) is not set. 1002
There is no paper in the manual feed tray. 1006
3 flashes The paper output tray is closed. 1250
The manual feed tray is in the paper jam clearing position. 1261
The feed slot cover is open. 1270
Paper is jammed in the paper output slot, in the rear tray, or in the
manual feed tray.
1300
Paper is loaded in the manual feed tray when you start printing on a
printable disc.
1308
4 flashes Ink may have run out (The lamp on the ink tank flashes). 1600
The ink tank is not installed. 1660
5 flashes The print head is not installed. 1401
The print head may be damaged. 1403, 1405
395
To Next Page
Loading...
Need help?
General
