Canon VB-S30D - User Manual

Other manuals for Canon VB-S30D

Operation Manual172 pages

Installation Guide2 pages

Specifications2 pages

Questions and Answers

A
April TapiaNov 23, 2025
What to do if Canon VB-S30D Admin Tools will not start?
- E
  Elizabeth AndersonNov 23, 2025
  If you're experiencing issues with Admin Tools or Admin Viewer not starting on your Canon Security Camera, the cause may be the following: * An unsupported web browser, in which case you should use Internet Explorer 8 or greater. * A missing .NET Framework installation, in which case you should install the corresponding version of .NET Framework or enable settings. * JavaScript being disabled, in which case you should set [Active Script] to [Enable] in Internet Explorer's security settings. * Missing settings: install the Admin Tools Certificate with the installer. When using Internet Explorer 9 or greater, follow the steps in “Registering the IP address of the Camera as a Trusted Site” and add this web site to [Trusted sites] in Internet Explorer's security settings. In Internet ...
J
Joyce GibbsAug 25, 2025
How to reset password on Canon Security Camera?
- T
  Tina CurtisAug 26, 2025
  If you forgot your password for the Canon Security Camera, you can initialize all settings (excluding date and time) using the reset switch. The default administrator password required for initialization is “camera”. Note that network settings like IP address and subnet mask will be reset and must be configured again.
W
William PopeAug 27, 2025
Why is the top page of my Canon VB-S30D Security Camera not displayed?
- V
  Victoria WebbAug 27, 2025
  If the top page of your Canon Security Camera is not displayed, consider the following: * Check if the LAN cable is correctly connected. * Verify that the network to which the camera is connected is correctly set up. * If you changed the IP address, reboot the camera for the new address to take effect. * Ensure the correct URI (camera IP address) is entered in your web browser. * Check if the connection is from a computer blocked in [Access Control] on the Setting page. * Verify the authentication method, [User Name], [Password], combination of certificates, and network rules for connection in [802.1X] on the Setting page with the system administrator.
S
Stephen ShieldsAug 27, 2025
How to fix a Canon Security Camera that does not start?
- P
  patrickmartinAug 27, 2025
  If your Canon Security Camera is not starting, check if the LAN cable is connected correctly. Also, try turning the camera off and on again.
D
Derek PhillipsAug 28, 2025
Why is video not displayed on my Canon VB-S30D?
- C
  charles35Aug 28, 2025
  If video is not displayed on your Canon Security Camera, refer to “[Video] Setting Video Size, Quality and Frame Rate” in “Chapter 3 Setting Page” to change settings and make adjustments to improve video quality. Note that up to 30 viewers can access the camera simultaneously. If you are using Internet Explorer 10 or 11 in a 64-bit operating system and the camera is registered as a trusted site with protected mode enabled, try disabling protected mode, as it may disable H.264 video reception and playback.
K
Kyle GuerraSep 14, 2025
How to fix Canon VB-S30D Security Camera data upload issues?
- J
  Joshua GomezSep 15, 2025
  If data cannot be uploaded from your Canon Security Camera: * Check the upload destination in the [Upload] menu and the upload operation upon event in the [Event] menu to ensure both are set correctly. * Perform an operation check based on the current upload destination by running a test from the [Upload] menu. * Check [View Logs] in the [Maintenance] menu or logs on the server to check the detailed operating environment. * For server settings, contact your System Administrator.
M
michelletranSep 12, 2025
How to fix Canon Security Camera viewer disconnection?
- J
  Jason CortezSep 12, 2025
  If the viewer keeps disconnecting from your Canon Security Camera, you can try the following: * Check the network and computer for any abnormalities. * Reboot the computer and try connecting again.
N
nicolebentleySep 13, 2025
How to fix Canon Security Camera that does not start?
- J
  James HoSep 14, 2025
  To solve the issue with your Canon Security Camera not starting: * Check if the LAN cable is correctly connected. * Turn the camera off and on again.
R
Richard MckeeSep 5, 2025
Why files cannot be saved in the Settings page of Canon Security Camera?
- K
  kimpierceSep 5, 2025
  If files cannot be saved in the Settings page or Admin Tools of your Canon Security Camera, it may be due to Windows prohibiting saving to certain folders. Try specifying folders like [Documents] or [Pictures].
M
Michele JacksonSep 3, 2025
How to fix Canon VB-S30D Security Camera recording-mode stream transmission?
- T
  Thomas HowardSep 3, 2025
  If you cannot use recording-mode stream transmission on your Canon Security Camera, it may be because [Upload] > [Upload] is set to HTTP or FTP. Set [Upload] to [Upload Disabled].

Canon VB-S30D Specifications

General

Max Resolution	1920 x 1080
Digital Zoom	4x
Camera Type	PTZ
Image Sensor	1/3" CMOS
Video Compression	H.264, MJPEG
Frame Rate	30 fps
Network Interface	RJ-45 (10Base-T/100Base-TX)
Power Supply	PoE (IEEE802.3af)
Focal Length	2.8-8 mm
Aperture	f/1.2-2.0
Resolution	1920 x 1080
Audio Compression	G.711
Audio Input/Output	Input: Monaural, Output: Monaural
Protocols	HTTP, HTTPS, TCP/IP, UDP, ARP, ICMP, FTP, SMTP, DHCP, DNS, DDNS, RTP/RTSP, SNMP, ONVIF
Security	Password protection, IP address filtering
Operating Temperature	0°C to 40°C (32°F to 104°F)