Canon VB-S30D User Manual (English)

Other manuals for Canon VB-S30D

Operating Guide185 pages

Installation Guide2 pages

Specifications2 pages

Questions and Answers:

M
mckeekeithSep 6, 2025
What does 'Cannot access the memory card' mean on Canon VB-S30D Security Camera?
- B
  Bradley GutierrezSep 7, 2025
  If a message indicating “Cannot access the memory card. Please recreate the video management information on the Setting page.” appears when starting the Recorded Video Utility for your Canon Security Camera, select [Memory Card Information] under [Memory Card] in the setting page to check [Video Management Information Status]. After recreating video management information, ensure that [Video Management Information Status] is [Normal].
J
Joyce GibbsAug 25, 2025
How to reset password on Canon Security Camera?
- T
  Tina CurtisAug 26, 2025
  If you forgot your password for the Canon Security Camera, you can initialize all settings (excluding date and time) using the reset switch. The default administrator password required for initialization is “camera”. Note that network settings like IP address and subnet mask will be reset and must be configured again.
W
William PopeAug 27, 2025
Why is the top page of my Canon VB-S30D Security Camera not displayed?
- V
  Victoria WebbAug 27, 2025
  If the top page of your Canon Security Camera is not displayed, consider the following: * Check if the LAN cable is correctly connected. * Verify that the network to which the camera is connected is correctly set up. * If you changed the IP address, reboot the camera for the new address to take effect. * Ensure the correct URI (camera IP address) is entered in your web browser. * Check if the connection is from a computer blocked in [Access Control] on the Setting page. * Verify the authentication method, [User Name], [Password], combination of certificates, and network rules for connection in [802.1X] on the Setting page with the system administrator.
S
Stephen ShieldsAug 27, 2025
How to fix a Canon Security Camera that does not start?
- P
  patrickmartinAug 27, 2025
  If your Canon Security Camera is not starting, check if the LAN cable is connected correctly. Also, try turning the camera off and on again.
D
Derek PhillipsAug 28, 2025
Why is video not displayed on my Canon VB-S30D?
- C
  charles35Aug 28, 2025
  If video is not displayed on your Canon Security Camera, refer to “[Video] Setting Video Size, Quality and Frame Rate” in “Chapter 3 Setting Page” to change settings and make adjustments to improve video quality. Note that up to 30 viewers can access the camera simultaneously. If you are using Internet Explorer 10 or 11 in a 64-bit operating system and the camera is registered as a trusted site with protected mode enabled, try disabling protected mode, as it may disable H.264 video reception and playback.
J
John SimonAug 30, 2025
Why is there no audio from my Canon VB-S30D?
- S
  Sabrina ThorntonAug 30, 2025
  If there is no audio from your Canon Security Camera, check the camera's audio server settings and the computer's sound and audio device settings. If using Admin Viewer with administrator authorities, ensure the camera isn't connected to RM Viewer or another viewer where the administrator uses audio. Also, in VB Viewer, audio requires the Canon Network Camera Audio Receiver add-on. When using Internet Explorer 10 or 11 in a 64-bit operating system and the camera is registered as a trusted site and protected mode is enabled, try disabling protected mode, as it may disable audio reception and playback.
M
michelletranSep 12, 2025
How to fix Canon Security Camera viewer disconnection?
- J
  Jason CortezSep 12, 2025
  If the viewer keeps disconnecting from your Canon Security Camera, you can try the following: * Check the network and computer for any abnormalities. * Reboot the computer and try connecting again.
N
nicolebentleySep 13, 2025
How to fix Canon Security Camera that does not start?
- J
  James HoSep 14, 2025
  To solve the issue with your Canon Security Camera not starting: * Check if the LAN cable is correctly connected. * Turn the camera off and on again.
R
Richard MckeeSep 5, 2025
Why files cannot be saved in the Settings page of Canon Security Camera?
- K
  kimpierceSep 5, 2025
  If files cannot be saved in the Settings page or Admin Tools of your Canon Security Camera, it may be due to Windows prohibiting saving to certain folders. Try specifying folders like [Documents] or [Pictures].
M
Michele JacksonSep 3, 2025
How to fix Canon VB-S30D Security Camera recording-mode stream transmission?
- T
  Thomas HowardSep 3, 2025
  If you cannot use recording-mode stream transmission on your Canon Security Camera, it may be because [Upload] > [Upload] is set to HTTP or FTP. Set [Upload] to [Upload Disabled].

Canon VB-S30D Specifications

General

Max Resolution	1920 x 1080
Digital Zoom	4x
Camera Type	PTZ
Image Sensor	1/3" CMOS
Video Compression	H.264, MJPEG
Frame Rate	30 fps
Network Interface	RJ-45 (10Base-T/100Base-TX)
Power Supply	PoE (IEEE802.3af)
Focal Length	2.8-8 mm
Aperture	f/1.2-2.0
Resolution	1920 x 1080
Audio Compression	G.711
Audio Input/Output	Input: Monaural, Output: Monaural
Protocols	HTTP, HTTPS, TCP/IP, UDP, ARP, ICMP, FTP, SMTP, DHCP, DNS, DDNS, RTP/RTSP, SNMP, ONVIF
Security	Password protection, IP address filtering
Operating Temperature	0°C to 40°C (32°F to 104°F)