8400-0181-OM Rev C 185 and 185B Installation & Technical
31
BEFORE YOU CALL FOR SERVICE
The Model 185 and 185B Weight Indicator has been designed to provide you with years of
trouble-free operation. However, should you experience a problem, please refer to the
troubleshooting guide below before you call for service. The following describes several types
of symptoms along with suggested remedies.
PROBLEM POSSIBLE SOLUTIONS
Display does not turn on
AC operation:
Is the AC power cord fully inserted into the wall
receptacle?
Check wall receptacle for proper AC power.
Try another electrical appliance in the same
receptacle, does it work?
Check the circuit breaker.
Has there been power failure?
Battery operation:
Check if battery is installed correctly.
Is battery discharged? Replace or recharge.
Rechargeable type batteries will
not charge
If changing from Alkaline batteries to rechargeable
batteries, be sure to completely power off the indicator
first. If this step is not performed, the batteries will not
charge.
Incorrect weight displayed
Has the indicator been calibrated?
Insure that the scale platform isn't touching an adjacent
object.
Check the load cell connector wiring.
If using four (4) wire load cells, insure the sense lead
jumpers (J1 & J2) are installed.
Have proper operation procedures been followed?
Indicator will not display weight Refer to Error Codes section and make certain that the
oCAP message is not displayed. If so, and the scale is
not loaded, perform the calibration sequence.
CARE AND CLEANING
DO NOT submerge indicator in water, pour or spray water directly on indicator.
DO NOT use acetone, thinner or other volatile solvents for cleaning.
DO NOT expose equipment to temperature extremes.
DO NOT place equipment in front of heating/cooling vents.
DO clean the indicator with a damp soft cloth and mild non-abrasive detergent.
DO remove power before cleaning with a damp cloth.
DO provide clean AC power and adequate protection against lightning damage.
DO keep the surroundings clear to provide clean and adequate air circulation.
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