Alarm troubleshooting
Network Extender 3
User Guide
5-12
20057 Tampering detection Unit cover has been removed. This alarm is triggered when
the cover of the unit is
removed. Visually inspect
the unit and contact Verizon
Wireless Customer Service
if the cover is not removed
or damaged .
20058 Abnormal RSSI
level
The received signal strength indicator
(RSSI) level is below a threshold.
This is a warning that a poor
radio signal strength is
measured, but the device is
still functioning correctly.
No action is needed.
20059 IQ power out of
range
Detected IQ power higher than a threshold
in the transmission path.
The detected output power
of the device is higher than
the configured value.
Reboot the device and if the
problem persists contact
Verizon Wireless Customer
Service.
20060 RSI Collision RSI conflict detected in the LTE network. This alarm is triggered when
an RSI conflict is detected
by the device.
No action is needed
because SON automatically
reconfigures the device with
new, non-overlapping RSI.
20061 High Neighbor
Interference
Radio interference detected from
neighboring cells.
Use the manual band
selection on the Web GUI to
assign a different frequency
to the eFemto device.
Navigate to advanced
setting to change the
eFemto configuration.
Table 5-2. Alarm troubleshooting (continued)
Unique
Alarm ID
(Code)
Alarm Description Recommendation
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