EN-66
Troubleshooting
Problem Cause Action
See
Page
No sound is produced
when I press a keyboard
key.
1. The VOLUME controller is set to
“MIN”.
1. Rotate the VOLUME controller more
towards “MAX”.
EN-7
2. Headphones or an adaptor plug is
plugged into one of the PHONES
jacks.
2. Disconnect whatever is connected to the
PHONES jacks.
EN-64
3. MIDI Local control is turned off. 3. Turn on the Local control setting. EN-45
4. The Speaker Out is set to Off. 4. Change the Speaker Out setting to “Auto”. EN-44
5. The Keyboard Volume is set to 0. 5. Change the Keyboard Volume setting to
something other than 0.
EN-42
The pitch of the Digital
Piano is off.
1. The Digital Piano’s key setting is
something other than “440.0Hz”.
1. Change the key setting to “440.0Hz”, or
turn Digital Piano power off and then back
on again.
EN-42
2. Digital Piano tuning is incorrect. 2. Adjust Digital Piano tuning, or turn the
Digital Piano off and then back on again.
EN-42
3. Octave shift is enabled. 3. Change the octave shift setting to 0. EN-24
4. A non-standard temperament
setting is being used.
4. Change the temperament setting to
“00: Equal”, which is the standard modern
tuning.
EN-24
Nothing happens when I
press a pedal.
1. The pedal unit cable is not
connected.
1. Connect the cable correctly. EN-60
2. The pedal unit cable plug is not
plugged in completely.
2. Make sure that the pedal unit cable plug is
inserted as far as it will go into the pedal
connector on the bottom of the Digital
Piano.
Tones and/or effects sound
strange. Turning power off
and then back on again
does not eliminate the
problem.
Example:
Note intensity
does not change even
though I alter key pressure.
The “Auto Resume” feature is turned
on.
Turn off “Auto Resume”. Next, turn power off
and then back on again.
EN-44
I cannot transfer data after
connecting the Digital
Piano to a computer.
– 1. Check to make sure that the USB cable is
connected to the Digital Piano and
computer, and that the correct device is
selected with your computer’s music
software.
EN-55
2. Turn off the Digital Piano and then exit the
music software on your computer. Next,
turn the Digital Piano back on and then
restart the music software on your
computer.
I cannot store data to a USB
flash drive or load data
from a USB flash drive.
– See “Error Indicators”. EN-54
It takes a long time before I
can use the Dig
ital Piano
after I turn it on.
Digital Piano memory data was
corrupted because a data transfer
operation with a computer was in
progress the last time you turned off
the Digital Piano. When this
happens, the Digital Piano performs
a memory format operation the next
time you turn it on. You cannot
perform any other operation while a
format operation is in progress.
It takes about 20 seconds after you turn on
power to perform the memory format
operation. Wait until the format operation is
complete. Note that you should take care to
avoid turning off the Digital Piano while a data
transfer operation with a computer is in
progress.
EN-55
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