23 
EN
Troubleshooting
•  Power Supply
Nothing appears on the display.
Possible Causes Action Page
Battery power is low or the 
wrong type of batteries 
are loaded in the printer.
Load a fresh set of AA-size alkaline 
batteries (supplied by you). Or use 
the specifi ed separately available AC 
adaptor.
6
7
22
Improper display contrast 
setting
Adjust display contrast.
21
Batteries loaded 
incorrectly
Remove batteries and reload them 
correctly.
7
The AC adaptor is not 
connected securely.
Correctly connect the specifi ed 
separately available AC adaptor.
22
•  Text Input
Cannot input text.
Possible Causes Action Page
FUNC
 key has been
pressed.
Press 
 to clear 
FUNC
 key 
operation.
9
•  Printing
Tape does not come out when   is pressed.
Possible Causes Action Page
Tape cartridge 
compartment cover is not 
closed completely.
Securely close the printer cover.
8
No more tape left in the 
cartridge.
Replace the tape cartridge with a 
new one.
8
Tape jam Remove the tape cartridge and pull
out the jammed tape by hand. Cut 
off excess tape with scissors, and
carefully replace the cartridge into
the Label Printer.
Important!
Never allow the tape outlet to 
become blocked and never touch 
tape as it is being fed during printing.
8
Printing is blurred, blotched, broken, etc.
Possible Causes Action Page
Improper print density 
setting
Adjust the print density setting.
21
Improper loading of the 
cartridge
Remove the tape cartridge and
reload it correctly.
8
Dirty printer head or 
rubber roller
Clean the printer head and roller.
22
Printer powers down while printing is in progress.
Possible Causes Action Page
Battery power is low or the 
wrong type of batteries 
are loaded in the printer.
Load a fresh set of AA-size alkaline 
batteries (supplied by you). Or use 
the specifi ed separately available AC 
adaptor.
6
7
22