Cassida 8800R Mixed Currency Counter & Sorter
Error message display:
6.4 Troubleshooting
DOUBLE
ERROR
CHAIN
ERROR
HALF
ERROR
DIFFERENT
DENOMINATION
SUSPICIOUS
BILL
SIZE SUSPECT
The thickness of the last counted
note is out of range of expected
thickness. Two or more bills may
be stuck together.
Two or more notes have passed
through the unit at the same time.
A half bill was detected.
The last counted bill has a
different denomination.
Unable to recognize bill
(IMAGE), size of the bill is out of
normal range (SIZE) or missing
counterfeit magnetic (MG),
ultraviolet (UV) or infrared (IR)
features.
The size of the bill is out of range.
Remove all bills from stacker. Re-count.
If excessive errors occur, ensure:
1. Bills are loaded properly (ref. section 2.2
Loading the Hopper).
2. Feed Gap is adjusted properly (ref.
section 6.2 Feed Gap Adjustment).
3. Sensors are clean (ref. section
6.1 Maintenance).
Machine is in SORT or VSORT mode.
Follow instructions on the screen.
Remove last bill from stacker. The bill is not
added to count. If excessive errors occur,
ensure:
1. Bills are loaded properly (ref. section 2.2
Loading the Hopper).
2. Feed Gap is adjusted properly (ref.
section 6.2 Feed Gap Adjustment).
3. Sensors are clean (ref. section
6.1 Maintenance).
Error Message Cause Solution
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