CentraLine EAGLE - Troubleshooting; EAGLE Controller Troubleshooting; Panel Bus I;O Module Troubleshooting

EAGLE CONTROLLER – INSTALLATION & COMMISSIONING INSTRUCTIONS
35 EN1Z-0970GE51 R0918
TROUBLESHOOTING
EAGLE Controller Troubleshooting
The following LEDs of the EAGLE Controller can be used for troubleshooting purposes:
 Power LED (green)
 Status LED (red)
 Tx (sending data on RS485-1) and Rx (receiving data on RS485-1) LEDs
Power LED (green) of EAGLE
Table 27. EAGLE Controller power LED
case power LED meaning remedy
1 ON
Normal operation No action necessary.
2 OFF
Power supply not OK.
► Check power supply voltage.
► Check wiring.
► If problem persists, replace hardware.
Status LED (red) of EAGLE
Table 28. EAGLE Controller status LED
case status LED meaning remedy
1
LED remains
OFF after
power-up
Normal operation. No action necessary.
2
LED remains
ON
continuously
after power-up
– No or invalid firmware, or
– No or corrupt application, or
– License invalid or feature missing, or
– I/O module not found or configuration
mismatch, or
– Communication error, or
– Sensor failure on internal inputs, or
– Hardware error detected, or
– USB memory stick error.
► Try powering down and then powering up the
EAGLE Controller.
► If problem persists, check and – if necessary –
reload the application.
► If problem still persists, replace hardware.
Tx and Rx LEDs
Table 29. EAGLE Controller bus LEDs Tx and Rx
case bus LEDs meaning remedy
1
Both Tx and Rx
are flashing
Normal operation; RS485-1 is functioning
properly.
No action necessary.
2
Both Tx and Rx
are OFF
No communication on RS485-1.
► Switch ON communication on RS485-1. L1 should
then flash. Further handling like case 4 (below).
3
Rx is flashing
and Tx is OFF
Communication on RS485-1 has been
switched OFF, but the EAGLE is receiving
data from other controllers.
► Switch ON communication on RS485-1. If this
proves unsuccessful, the hardware may be
defective.
4
Tx is flashing
and Rx is OFF
The EAGLE Controller is attempting to
establish communication on RS485-1, but
there is no answer.
► The communication rate (Kbaud) on RS485-1 has
not been correctly set; other controllers on the bus
may have been incorrectly assigned the same
device number; wiring problem or hardware defect.
Panel Bus I/O Module Troubleshooting
Please refer to CentraLine I/O Modules - Installation & Commissioning Instructions (EN1Z-0973GE51) for more information
about Panel Bus I/O module troubleshooting.