Channel Master DVR+ - Page 38

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Troubleshooting ::
• Verify that your DVR+ receiver is connected to broadband Internet
service either from a wired connection (using an Ethernet cable)
or a wireless connection (using the optional Wi-Fi adapter). Press
MENU on the remote, then select Settings
» Network Setup.
• Verify that you can access the Internet from other devices
connected to the same network. If there are problems accessing
the Internet, check your network equipment (for example, your
wireless router or access point). Verify that the connections are
correct using the documentation provided with the equipment.
• If your network equipment appears to be working correctly but
you still can’t access the Internet from devices connected to the
network, contact your Internet service provider for assistance.
• To enjoy high-quality video streaming from online apps such as
YouTube, Pandora, VUDU, and Channel Master TV, a minimum of
2-Mbps connection speed is recommended. If you aren’t sure of
your connection speed, check with your Internet service provider.
Online Apps Issues
(Broadband
Connection
Required)
Remote Control
Issues
• Ensure that the batteries are functional; when you press a button
on the remote control, the OFF/ON button should briefly flash.
• Ensure that the batteries are installed as indicated on the diagram
inside the battery compartment. Replace old (discharged)
batteries with two new AAA batteries.
• Ensure that you’re holding the remote control with the lens at the
top of the remote pointing directly at the front of your DVR+.
• Ensure that the IR window in the center of the DVR+ front panel is
not covered or obstructed. If your DVR+ receiver is installed in a
location without a clear line of sight to the remote, you can obtain
an optional IR extender. Visit support.channelmaster.com for more
information on this accessory and others.
• If the remote controls your DVR+ but not your TV, ensure that the
remote is set up correctly to control your TV (see page 10).
You will need to do this procedure each time you change
the batteries.