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FCC, Warranty, OSS ::
Limited Warranty
The following Limited Warranty applies to DVR+ (CM-7500GB16 and CM-7500TB1):
Limited Warranty Period:
CHANNEL MASTER DVR+ has a limited (1) year Warranty from the original purchase date with a valid proof of purchase from
an authorized retailer. A sales receipt or other document showing that you purchased the product is considered proof of
purchase. Certain limitations and exclusions apply.
Purchase Date: _______________
What is covered by this limited warranty:
CHANNEL MASTER warrants the original CHANNEL MASTER branded product hardware and accessories contained in
the original packaging against defects in materials and workmanship when used normally in accordance with CHANNEL
MASTER’s published guidelines for a period of (1) year from the date of original purchase by the end-user purchaser.
CHANNEL MASTER’s guidelines include but are not limited to information contained in technical specifications, user manuals
and service communications. (90) Days of complimentary software/user support is also included in this Warranty, software
and user support outside of (90) days will be subject to additional charges. This Warranty is valid only in the United States,
Mexico, and Canada.
What is NOT covered by this limited warranty:
This Warranty does not apply to any non- CHANNEL MASTER branded hardware products or any software and data
services, even if packaged or sold with CHANNEL MASTER hardware. Manufacturers, suppliers, or publishers, other than
CHANNEL MASTER, may provide their own warranties to you but CHANNEL MASTER, in so far as permitted by law, provides
their products “AS IS”. Software distributed by CHANNEL MASTER with or without the CHANNEL MASTER brand (including,
but not limited to system software) is not covered by this Warranty. Please refer to the licensing agreement accompanying
the software for details of your rights with respect to its use. CHANNEL MASTER does not warrant that the operation of the
CHANNEL MASTER product will be uninterrupted or error-free. CHANNEL MASTER is not responsible for damage arising
from failure to follow instructions relating to CHANNEL MASTER’s product use. Shipping charges to return products under
warranty back to CHANNEL MASTER is not covered.
How to obtain warranty service:
Consumers with a valid proof of purchase from an authorized retailer can return any In-Warranty CHANNEL MASTER product
to the Warranty department for repair or replacement. For In-Warranty service the consumer must email Technical Support
and request an RMA number in order to return the product. The returned product must have the RMA number visible on the
box and must include the bill of sale showing the unit is within the warranty period. If the unit is found to be defective under
our Warranty Policy CHANNEL MASTER will repair or replace the item at no charge. Products outside of the warranty period
should not be returned to CHANNEL MASTER with the exception of any product requested by Technical Support to be
accessed for quality assurance purposes. Technical Support: techsupport@channelmaster.com
Where to purchase replacement products and accessories:
Replacement parts and accessories are available for purchase at channelmaster.com.
GENERAL TERMS:
1.1 Subject to the provisions of this Warranty, CHANNEL MASTER warrants that the equipment described in Paragraph 1.2
will conform to our specifications in all material respect and that the equipment will be free from material defects in materials
and workmanship during the Limited Warranty period.
1.2 This Warranty applies to all original purchases by consumers of CHANNEL MASTER products (“Equipment”). The
warranties set forth herein are not transferable. 1.3 The Effective period of this Warranty will start on the date of purchase of
the Equipment from an authorized retailer and will end, for the Equipment, (1) year later (for all hardware and components).
Software is not covered even if packed or sold with CHANNEL MASTER hardware, unless otherwise expressed or provided
herein (in each case the “Warranty Period”).
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