NVF5 Series User Manual         Quality Commitment 
Quality Commitment 
This product quality commitment regulations as follows: 
1.Guarantee range:The inverter itself. 
2.Guarantee time:Starting from the date of the Purchase, 12 months or starting from the 
manufacture date,18 months.Whichever occurs earlier. 
3.If the following causes of failure, even during the warranty period, maintenance will be 
charged: 
1)Problems caused by incorrect operation or maintenance by unqualified personnel   
without permission. 
2)Problems caused by using the inverter without executing the compliance. 
3)The damage caused by break or error storage (such as watered) after buying. 
4)Problems caused by using under the enviroment that does not meet the 
requirements of this manual.   
5)Problems caused by incorrect wiring.  
6)problems caused by earthquake, fire, thunderstruck, abnormal voltage, or other 
force majeure. 
4.In the following cases, the manufacturer has the right not to provide repair service: 
1)Barcode and nameplate of the manufacture can not be indentified; 
2)User doesn’t arrange the payment according to the purchase and sale contract; 
3)When the manufacturer or it’s parter provide the post sales service for the 
customers,customers concealed the improper using during the installation, wiring, 
operation, maintenance, or other processes.   
5.The company has the right to authorize it’s parter for the post sales service.The service 
fee calculate according to the actual cost. If there are any agreement, with the principle of 
the priority of agreement. 
6.Chint sales region office, Chint qualified channels    of China    can provide post sales 
services for inverter products. 
 
 
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