DESIGN | MANUFACTURE | SUPPORT
Frequently Asked Questions - FAQ
23.1 Charging
Q. How long does it take to charge a completely flat battery?
A. Approximately three to five (3 – 5) hours.
Q. How warm will GO get on the charger?
A. At 21˚C room temperature a maximum charging temperature of 50˚C was measured inside
the device. Outer temperature will be approximately 40˚C and feel warm to the touch.
23.2 Battery Life
Q. What is the expected time the battery will last between charges?
A. This largely depends on how GO is being used. However, if certain assumptions are made
then a figure can be determined based on these assumptions.
29 days, then low battery notification will start
Q. How long will GO last if the user is talking to the operator and a low battery notification
(beep) has played?
A. Time to critically low battery announcement: 6 minutes 30 seconds. Time to call ended: 12
minutes. GPS locks achieved: 4 locks (one every 3 minutes).
Setup:
• Drained battery until pendant notified that it was ‘low’
• Sent emergency alert
• Waited 1 minute
• Called back into GO
• Started stop watch
• Talked occasionally over the phone to simulate operator.
Q. How long will GO last if the user is waiting for an operator to call back and the low battery
notification plays?
A. Low battery to critically low battery notification time is 30 minutes. GPS locks achieved
during this time: 6 locks (at 5 minute intervals).
Q. How long will GO run for with no user interaction once a low battery notification has
played?
A. The time from low battery to critical low battery is one (1) week.