Cisco 6851 Series - Enable Call Forward - no Answer; Disable Call Forward - no Answer; Enable Call Forward - out of Service; Disable Call Forward - out of Service

Cisco IP Phone 6851 Series User Guide
24 | P a g e
Enable Call Forward – No Answer
Procedure
Step 1 Lift the receiver and listen for dial tone.
Step 2 Press *92.
Step 3 When prompted, enter your PIN.
Step 4 Press 1.
Step 5 When prompted, enter the destination phone number, starting with a 1, i.e. 1 800 555 1212.
Disable Call Forward – No Answer
Procedure
Step 1 Lift the receiver and listen for dial tone.
Step 2 Press *92.
Step 3 When prompted, enter your PIN.
Step 4 Press 2.
Enable Call Forward – Out of Service
Procedure
Step 1 Lift the receiver and listen for dial tone.
Step 2 Press *94.
Step 3 When prompted, enter your PIN.
Step 4 Press 1.
Step 5 When prompted, enter the destination phone number, starting with a 1, i.e. 1 800 555 1212.
Disable Call Forward – Out of Service
Procedure
Step 1 Lift the receiver and listen for dial tone.
Step 2 Press *94.
Step 3 When prompted, enter your PIN.
Step 4 Press 2.
Remotely Access Call Forwarding for All Calls
Procedure
Step 1 Access Your Voicemail Menu
• Dial your 10-digit phone number from a phone not connected to your account.
• When you hear your voicemail greeting, press #.
• Enter your 4-digit PIN, followed by #.
Step 2 Press 8 for personal options.
Step 3 Press 5 to access the Call Forwarding Menu.
Step 4 Current Status of Call Forwarding feature will be given.