20 OL-24581-01
Call Waiting
Call Waiting provides cues to notify you that a new call is ringing on your phone when you are talking
on another call, including:
• A call waiting tone (single beep)
• An amber flashing Line button
Respond to a Call Waiting Notification
To answer the ringing call, press the flashing amber Line button. Your phone puts the original call on
hold automatically and connects the ringing call.
Codes
Codes allow you to place a call using a billing or tracking code. Your phone supports two types of
codes (provided by your administrator):
• Client Matter Codes (CMC) require you to enter a code to specify that the call relates to a specific
client matter. Your administrator can assign client matter codes to customers, students, or other
populations for call accounting and billing purposes.
• Forced Authorization Codes (FAC) allow you to manage call access and accounting. The Forced
Authorization Codes feature requires that the user enter a valid authorization code before the call
connects.
Place a Call Using a Client Matter Code
1. Dial a number.
2. After the tone, enter a client matter code (CMC).
Place a Call Using a Forced Authorization Code
1. Dial a number.
2. After the tone, enter a forced authorization code (FAC).
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