Cisco IP Phone 7821 Quick Start Guide UNIS Tech Support Office
8) FORWARD ALL
Step 1 To forward calls received on your primary line to another number, press the Fwd All
softkey .
Step 2 Enter a phone number or press the Messages button to forward all calls to
voicemail.
Step 3 Look for confirmation on your phone screen.
Step 4 To cancel call forwarding, press Fwd OFF.
9) CONFERENCE
Conference allows you to talk simultaneously with multiple parties.
Step 1 Verify that you are on an active call (not on hold), press the Conference button .
Step 2 Enter the phone number for the party that you want to add.
Step 3 Press the Conference button or the Conference softkey (before or after the party
answers).
The conference begins and the phone displays “Conference.”
Step 4 (Optional) Repeat these steps to add more participants.
The conference ends when all participants hang up.
10) CALL HISTORY
Call History allows you to view information about the most recent 150 calls on your phone. A
call icon is displayed to indicate the type of call:
• Missed: lists the last 50 missed calls
• Received: lists the last 50 received calls
• Placed: lists the last 50 placed calls
• All: lists the last 150 calls, including Missed, Received, and Placed
View your call history
Step 1 Press the Applications button .
Step 2 Select Call History. (Use the Navigation bar and round Select button to scroll and
select.)
Step 3 Select a line to view.
Your phone displays the last 150 missed, placed, and received calls.
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