Cisco 7841 - Your Phone

Using Your Cisco IP Phone 7841
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1. During a connected call, press the … (more) sokey then press the Park
sokey. The call is placed on hold on a call park extension.
Call Park extensions are 17060 – 17099.
2. Make note of the call park extension that displays next to the blinking line
buon.
This number is required to retrieve the parked call from another phone.
If the parked call is not retrieved within a specic me period (determined by
your system administrator) the call rings back to the extension that parked it.
Retrieve a Parked Call
1. On any phone, go o hook using the handset, speakerphone, or headset.
2. Enter the call park extension into the keypad.
If the parked call is not retrieved within a specic me period (determined by
your system administrator) the call rings back to the extension that parked it.
 The handset light strip is solid red when you have new voice mail.
Listen to Messages
1. Press the Messages buon.
2. Enter your voice mail password 13579 and follow the prompts.
Personalize Your Voice Mail
1. Press the Messages buon.
2. Enter your voice mail password and follow the prompts.
Check Voice Mail From Another Extension
1. Press the Messages buon followed by the * (star) key.
2. Enter your extension (user id).
3. Enter your password and follow the prompts.
Check Voice Mail From an External Phone
1. Call (216) 957-8900 from any phone.
2. Enter your extension (user id).
3. Enter your password and follow the prompts.
Send a Ringing Call Directly to Your Voice Mail
1. Press the Decline sokey.
The call is transferred to your voice mail. If you are on a connected call, use
the Navigaon Cluster and Select buon to select the inbound call and then
press the Divert sokey.
Forward All Calls to Your Voice Mail
1. Press the Fwd All sokey followed by the Messages buon.
The phone screen will say “To Voicemail.”
2. Press the Fwd O sokey to cancel call forwarding.
Transfer a Connected Call to Someone’s Voice Mail
1. Press the Transfer buon followed by the * (star) key.
2. Enter the recipient’s extension and press the Transfer sokey.
1. Press the Directory buon.
2. Press 2 to select Corporate Directory.
3. Use the keypad to spell the rst few leers of the rst name or press the
down arrow on the Navigaon Cluster and Select buon to select Last
Name: and spell the rst few leers of the last name.
Press each key on the keypad repeatedly unl the correct leer is selected.
Press the Backspace sokey to erase characters to the le.
4. Press the Search sokey.
5. Use the Navigaon Cluster and Select buon to highlight the lisng and
press the Dial sokey.
Press the Directory buon to the main phone screen.
Dial from the Directory While on a Connected Call
1. Complete steps 1 through 5 above.
2. The rst caller is automacally placed on hold.
3. Press the ashing green Line buon (represenng the call that is
on hold) to resume the rst call or use the Navigaon Cluster and Select
buon and press the Resume sokey.
1. Press the Applicaons buon and press 1 to select Recents or
press the Recents sokey.
Recents inially displays All calls.
2. If mulple lines exist, select All Lines or the required line.
3. Press the Missed Calls sokey to display only Missed Calls.
The icons enable you to determine if calls were placed or received.
3. Use the Navigaon Cluster and Select buon to select the call and press
the Call sokey.
If the call is from an external party, press the … (more) sokey followed by
the EditDial sokey and type any required prexes such as 9 and/or 1.
Clear Call History
1. Press the Applicaons buon and press 1 to select Recents.
2. Press the … (more) sokey.
3. Press the Clear sokey then press the Delete sokey.
4. Press the Applicaons buon to return to the main phone
screen.
Delete a Call from Call History
1. Press the Applicaons buon and press 1 to select Recents.
2. If mulple lines exist, select All Lines or the required line.
3. Use the Navigaon Cluster and Select buon to select the call.
4. Press the … (more) sokey twice and press the Delete sokey.
5. Press the Delete sokey again to conrm.
6. Press the Applicaons buon to return to the main phone
screen.