Cisco 7841 Using

Using Your Cisco IP Phone 7841
4
Create a Conference Call (Call each Parcipant)
1. Call your rst parcipant.
2. Inform the parcipant that you are placing them on hold and press the
Conference buon.
Your rst parcipant is placed on hold.
3. Call the next parcipant and wait for the party to answer.
Your rst parcipant is on hold; therefore you can have a private conversaon
with the second parcipant before you join him/her into the conference call.
4. Press the Conference buon to add the parcipant to your con-
ference call.
5. To add addional parcipants, repeat steps 2 through 4 above.
Each me you press the Conference buon, the current conference parci-
pants are placed on hold; therefore you can speak privately with each parci-
pant before you join them into the conference call.
You can have a maximum of 8 parcipants on a conference call.
Create a Conference Call (Join Acve Calls)
1. Start with two acve calls; one connected and the other on hold.
3. Press the Conference Buon, then press the pulsing green Ses-
sion buon (the line buon of the call that is on hold).
View a list of Conference Call Parcipants
1. During a conference call, press the ...more sokey then press the Details
sokey.
 Parcipants are listed in the order in which they joined the conference with
the most recent parcipants on top.
 The iniator of the conference appears at the boom of the list with an
asterisk next to his/her name.
 You can have a maximum of 8 parcipants on a conference call.
2. Press the Update sokey to determine if any parcipants are no longer
on the conference call.
3. Press the Back buon to return to the main phone screen.
Remove a Parcipant From a Conference Call
1. During a conference call, press the ...more sokey then press the Details
sokey.
2. Use the Navigaon Cluster and Select buon to select the parcipant and
press the Remove sokey.
 You must iniate a conference call in order to remove parcipants.
 Anyone on a conference call can hang up at any me without disrupng the
connecon of the remaining pares.
 You can have a maximum of 8 parcipants on a conference call.
 You can press the Swap sokey to toggle between conference call and the
other connected call before you add a parcipant.
Forward All Calls to Your Voice Mail
1. Press the Fwd All sokey followed by the Messages buon.
The phone screen will say “Forwarded to Voicemail.”
2. Press the Fwd O sokey to cancel.
Forward All Calls to Another Extension or Number
1. Press the Fwd All sokey and dial the number or extension.
 Enter the number exactly as you would dial it.
 For example, enter 9 and 1 followed by the area code and number if the
number is external and long distance.
 The phone screen will say “To followed by the number.”
 Your primary line buon will display a call forward icon.
Cancel Call Forwarding
1. Press the Forward O sokey.
Blind Transfer
1. Inform the caller that you are placing them on hold, then press the
Transfer buon.
The caller is placed on hold and may hear hold music.
2. Dial the transfer recipient’s number or extension and press the Transfer
buon again to complete the transfer.
Consult Transfer
1. Inform the caller that you are placing them on hold, then press the
Transfer buon.
The caller is placed on hold and may hear hold music.
2. Dial the target number or extension and wait for the transfer recipient to
answer.
3. If the transfer recipient accepts the call, press the Transfer buon
again to complete the transfer.
Or
If the transfer recipient does not accept the call, wait for the transfer
recipient to hang up and press the Resume sokey to reconnect with the
caller.
Transfer a Connected Call to Someone’s Voice Mail
1. Press the Transfer buon followed by the * (star) key.
2. Enter the recipient’s extension and press the Transfer buon.
Set the Ring Tone
1. Press the Applicaons buon and press 2 to select Preferences.
2. Press 1 to select Ringtone.
3. Press an arrow buon on the Navigaon Cluster and Select buon to
highlight a ringtone and press the Play sokey to hear the ringtone.
4. Repeat steps 3 above unl you nd the desired ringtone.
5. Press the Set sokey.
6. Press the Applicaons buon to return to the main phone
screen.

Cisco 7841 Specifications

General

Ethernet Switch	Yes
Lines	4
Headset Port	Yes
Wall Mountable	Yes
Display	3.5-inch grayscale display
Audio	Wideband audio
PoE	IEEE 802.3af
Speakerphone	Full-duplex
Ethernet Ports	2 x 10/100/1000
Headset Jack	RJ9
Protocols	SIP
Codec Support	G.711, G.722, G.729, iLBC
Mounting	Desk or wall
Weight	1 kg