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Cisco 7861 Administration Guide

Cisco 7861
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Available Phone StatusDefinitionKey LabelKeyword
Idle, Hold, Shared-Active,
Shared-Held
Begins a new call.New Callnewcall
Off-HookOpens a menu of input options.Optionoption
ConnectedPuts a call on hold at a designated "park"
number.
Parkpark
ConnectedPuts a call on hold on an active shared
line.
PrivHoldphold
Idle, Off-HookAllows a user to answer a call ringing
on another extension by entering the
extension number.
PickUppickup
Idle, Off-Hook,
Shared-Active, Shared-Held
Displays the All calls list from call
history.
Recentsrecents
Idle, Connected, Start-Conf,
Start-Xfer, Off-Hook (no
input), Hold
Displays the redial list.Redialredial
Hold, Shared-HeldResumes a call that is on hold.Resumeresume
Dialing (input)Moves the cursor to the right.Right arrow iconright
AllProvides access to "Information and
Settings".
Settingssettings
Off-Hook, Dialing (input)Displays a list of star codes that can be
selected.
Input Star
Code/*code
starcode
Idle, Connected,
Conferencing, Hold
Trigger traceTracetrace
IdleDenotes that a user who is logged in to
an ACD server has set his status as
unavailable.
Unavailunavail
Idle, Off-Hook, Connected,
Shared-Active
Resumes a parked call.Unparkunpark
Connected, Start-Xfer,
Start-Conf
Performs a call transfer. Requires that
Attn Xfer Serv is enabled and there is at
least one connected call and one idle
call.
Transferxfer
ConnectedTransfers an active line on the phone to
a called number. Requires that Attn Xfer
Serv is enabled and there are two or
more calls that are active or on hold.
Xfer linexferlx
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Cisco 7861 Specifications

General IconGeneral
SpeakerphoneYes
Wall MountableYes
ProtocolsSIP
Display3.5-inch grayscale
PoEYes
Audio CodecG.711, G.729, G.722, iLBC
Headset PortYes
Weight1031 g
Line Keys16 line keys

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