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Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 6.1(3)
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Chapter 5 Configuring Features, Templates, Services, and Users
Modifying Phone Button Templates
Configuring Corporate Directories
Cisco Unified Communications Manager uses a Lightweight Directory Access Protocol (LDAP)
directory to store authentication and authorization information about users of Cisco
Unified
Communications Manager applications that interface with Cisco
Unified Communications Manager.
Authentication establishes the users’ rights to access the system. Authorization identifies the telephony
resources that a user is permitted to use, such as a specific telephone extension.
To install and set up these features, refer to the Cisco Unified Communications Manager Administration
Guide, LDAP System Configuration, LDAP Directory Configuration, and LDAP Authentication
Configuration chapters.
After the LDAP directory configuration completes, users can use the Corporate Directory service on
their Cisco
Unified IP Phone 7962G and 7942G to look up users in the corporate directory.
Configuring Personal Directory
Personal Directory consists of the following features:
• Personal Address Book (PAB)
• Personal Fast Dials (Fast Dials)
• From a Microsoft Windows application—Users can use the TABSynch tool to synchronize their
PABs with Microsoft Windows Address Book (WAB). Customers who want to use the Microsoft
Outlook Address Book (OAB) should begin by importing the data from the OAB into the Windows
Address Book (WAB). TabSync can then be used to synchronize the WAB with Personal Directory.
Users can access Personal Directory features by these methods:
• From a web browser—Users can access the PAB and Fast Dials features from the Cisco Unified
Communications Manager User Options web pages
• From the Cisco Unified IP Phone—Users can choose Directories > Personal Directory to access
the PAB and Fast Dials features from their phones
• From a Microsoft Windows application—Users can use the TABSynch tool to synchronize their
PABs with Microsoft Outlook.
To configure Personal Directory from a web browsers, users must access their User Options web pages.
You must provide users with a URL and login information.
To synchronize with Microsoft Outlook, users must install the TABSynch utility, provided by you. To
obtain the TABSynch software to distribute to users, choose Application > Plugins from Cisco
Unified
Communications Manager Administration, then locate and click Cisco IP Phone Address Book
Synchronizer.
Modifying Phone Button Templates
Phone button templates let you assign speed dials and features to programmable line buttons.
While both SCCP and SIP phones support speed dial buttons, support for call features on buttons
depends on the call control protocol:
• On SCCP phones, call handling features that can be assigned to buttons include call forward, redial,
hold, conferencing, and so on.
• On SIP phones, only the Do Not Disturb (DND) feature can be assigned to a button.