Contents
viii
Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 6.1(3)
OL-17679-01
Monitoring the Voice Quality of Calls 9-15
Using Voice Quality Metrics 9-15
Troubleshooting Tips 9-16
Where to Go for More Troubleshooting Information 9-17
Cleaning the Cisco Unified IP Phone 9-17
APPENDIX
A Providing Information to Users Via a Website A-1
How Users Obtain Support for the Cisco Unified IP Phone A-1
Giving Users Access to the User Options Web Pages A-1
How Users Access the Online Help System on the Cisco Unified IP Phone A-2
How Users Get Copies of Cisco Unified IP Phone Manuals A-2
Accessing Cisco 7900 Series Unified IP Phone eLearning Tutorials (SCCP Phones Only) A-2
How Users Subscribe to Services and Configure Phone Features A-3
How Users Access a Voice Messaging System A-3
How Users Configure Personal Directory Entries A-4
Installing and Configuring the Cisco Unified IP Phone Address Book Synchronizer A-4
APPENDIX
B Feature Support by Protocol for Cisco Unified IP Phone 7962G and 7942G B-1
APPENDIX
C Supporting International Users C-1
Adding Language Overlays to Phone Buttons C-1
Installing the Cisco Unified Communications Manager Locale Installer C-1
APPENDIX
D Technical Specifications D-1
Physical and Operating Environment Specifications D-1
Cable Specifications D-2
Network and Access Port Pinouts D-2
I
NDEX
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