Cisco Business Edition 4000 End User Guide
August 2018Copyright © 2018 Cisco Systems, Inc. All rights reserved.
Tasks on Phone Device (Continued)
Transfer a Call to Voicemail of another
Extension
From a connected call, dial the lead digit and the extension
to which you want to transfer the call as a voicemail.
The call is transferred directly to the voicemail of the dialed
extension without ringing on the phone.
Contact your network administrator to know the lead digit
configured for transferring a call to voicemail of another
extension.
Configure Speed Dial Button
Before you configure speed dial, ensure that you have at
least one free line button.
1. Access the Apps app.
2. Select My Phone Apps > Speed Dial Buttons.
3. Press Add.
4. Enter the label and number.
The label entered here is displayed on the line key
where speed dial is configured.
5. Press Submit.
6. Press Exit until you reach My Phone Apps screen.
7. Select Reset.
Park a Call
1. From a connected call, press More and select Transfer
.
2. Dial * and the extension where you want to park the
call. Example: If you want to park the call on extension
4501, dial *4501.
3. Press Transfer again.
Retrieve a Parked Call
1. From any phone, dial *0* and the parked extension.
Example: Dial *0*4501 to retrieve the call parked on
extension 4501.
2. Pick up the handset.
Update Single Number Reach
You can edit the Single Number Reach (SNR) number from
the phone only if SNR is configured on the Selfcare Portal.
For detailed steps on configuring SNR, refer “Configure
Single Number Reach” on page 5.
1. Access the Apps app.
2. Scroll through the options to My Phone Apps and
press Select.
3. Scroll through the options to Single Number Reach
and press Select.
4. Enter the lead digit to dial an outside line followed by
the phone number.
Contact your network administrator to know the lead
digit configured to dial an outside line.
Example: If 9 is the digit to dial an outside line, 1 is the
country code, 555 is the area code, and 9999999 is
the subscriber number, you must enter 915559999999.
5. Press Submit.
Configure a Personal Speed Dial Directory
Entry
Personal Speed Dial entries can be accessed via the
Directory button under Personal Speed Dials.
1. Access the Apps app.
2. Select My Phone Apps > Personal Speed Dial.
3. Press Add.
4. Enter the label and number.
5. Press Submit.
6. Press Exit until you reach My Phone Apps screen.
7. Select Reset.
Place an Intercom call
1. Dial the lead digit and the extension you want to
intercom with.
Contact your network administrator to know the lead
digit configured for intercom calls in your network.
2. Speak out the message.
The message is played in speaker mode on the dialed
extension.
3. To answer an intercom call, press the line key.
A dedicated two-way audio call is established
Answer a Pickup Group Call
Press the Pickup softkey to answer the call ringing on any
of the extensions belonging to your pickup group.
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