Cisco 8865 Series Firmware Migration Master Guide

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Q: My customer purchased the wrong phone type and just need to migrate the
phone to the call control they have. Can we do this?
A: No. Please work with customer service to get the phones returned and the proper phones sent to the customer. The BU will not replace
phones or migrate phones for customers that make a mistake when ordering our phones.

Cisco 8865 Series Specifications

General

Resolution	800 x 480 pixels
Speakerphone	Full-duplex speakerphone
Codec Support	G.711, G.722, G.729, iLBC, Opus
Audio	Wideband audio
Ethernet	10/100/1000 Mbps
USB Ports	2 USB ports
Video	720p HD video
Power	IEEE 802.3af/at Power over Ethernet (PoE)
Protocols	SIP
Headset Connector	RJ9 headset port
Security	802.1X, TLS, SRTP
Weight	1.6 kg