D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.
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Cisco TelePresence System Quick Set C20 and Profiles using C20 Administrator Guide
Touch
Factory resetting the Touch 8”
controller
You must use the New message indicator and Mute buttons
to reset the Touch 8” controller to its default factory settings.
When factory resetting the Touch controller the logs will be
cleared, and the configuration and pairing information are
lost.
The Touch controller restarts after the reset and must be
paired to the video system anew. When successfully paired it
receives a new configuration from the video system.
It is not possible to undo a factory reset.
1. Locate the New message indicator and Mute buttons.
The New message indicator is a bit hard to see, but it is
the button with the exclamation mark on it.
2. Press and hold the New message indicator until it lights
up (approximately 10 seconds).
3. Press the Mute button twice.
The Touch controller automatically reverts to the default
factory settings and restarts.
Mute button
New
message
indicator