Cisco C20 TelePresence System User Manual

D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved.
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Cisco TelePresence System Quick Set C20 and Profiles using C20 Administrator Guide
New features and improvements
Changes in release key policy and software upgrade
management
As from software version TC6.1, you do not need to install
new release keys; it is sufficient that the video system has a
valid release key for an earlier TC software version.
As from TC6.1 software will be available for download only
at ► http://www.cisco.com, and only for users with a valid
service contract assigned to a CCO (Cisco online connection)
ID.
Password always prompted on Telnet and SSH
When signing into the video system using Telnet or SSH, the
password will always be prompted. This applies even when
the password is empty (not set).
Support for <p> and <br> tags in messages on screen
For security reasons only <p> and <br> HTML tags are
supported in messages on screen (cf. Message Alert and
Message Prompt commands). These tags will result in line
breaks as normal. No other tags will be interpreted; they will
appear as text on the screen.
Diagnostics logging
You can use the Touch controller to enable diagnostics
logging of the video system. Diagnostics logging is meant for
troubleshooting only, and may lower the system performance
while switched on.
G.729 audio codec support in SIP calls
Support for the G.729AB audio codec is added in SIP calls in
order to provide better IP phone interoperability. G.729 is not
supported in H.323 calls.
Voice mail support and message waiting indication
Endpoints registered to a Cisco Unified Communications
Manager (CUCM) can be assigned a voice mail profile. When
receiving a Busy or No Answer signal from such an endpoint,
the call is forwarded to voice mail.
If you have a Touch controller, you can access the voice
mail by tapping the Messages icon. Also a message waiting
notification will appear.
Shared lines support in CUCM
When registered to a Cisco Unified Communications Manager
(CUCM) the endpoint may be part of a shared line. This
means that several devices in the same partition share the
same directory number. The different devices sharing the
same number receive status from the other appearances on
the line.
For example, you can set up a shared line so that many
devices share the same number and the first available
operator picks up the call (help desk). Assisted call handling,
where an administrator manages the calls for an executive
(forward, barge in) is another example. Also multiple devices
belonging to one person can share the same line, thus
allowing him/her to pick up a call on one device and resume it
on another (single number reach).
You can find information about how to set up shared
lines in the CUCM user documentation (Cisco Unified
Communications Manager System Guide).
Ad-hoc conferencing in CUCM
Endpoints registered on Cisco Unified Communications
Manager (CUCM) version 8.6.2 or later can invoke an ad-hoc
conference. This requires that a conference bridge is added
as an MCU on CUCM. Any endpoint can participate in the
conference, regardless of where they are registered.
If the number of participants drops to two, the conference will
de-escalate to a point to point call.
What’s new in this version
This section provides an overview of the new and changed
system settings and new features in the TC6.1 software
version.
Software release notes
For a complete overview of the news and changes, we
recommend reading the Software Release Notes (TC6).
Go to: ► http://www.cisco.com/en/US/products/ps11424/
tsd_products_support_series_home.html
Software download
For software download go to:
► http://www.cisco.com/cisco/software/navigator.html
Contents
Introduction
Web interface
System settings
Setting passwords
Appendices
Introduction

Cisco C20 TelePresence System Specifications

General

Brand	Cisco
Model	C20 TelePresence System
Category	Conference System
Language	English