Cisco Catalyst 3750-X Message Guide

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Catalyst 3750-X, 3750-E, 3560-X, and 3560-E Switch System Message Guide
OL-9772-05
Chapter 2 Message and Recovery Procedures
SW_VLAN Messages
Error Message SW_VLAN-4-IFS_FAILURE: VLAN manager encountered file operation error
call = [chars] / file = [chars] / code = [dec] ([chars]) / bytes transferred =
[dec].
Explanation The VLAN manager received an unexpected error return from a Cisco IOS file system
(IFS) call while reading the VLAN database. The first [chars] is the function call name, the second
[chars] is the file name, the first [dec] is the error code, the third [chars] is the textual interpretation
of the error code, and the second [dec] is the number of bytes transferred.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the error by using the Output Interpreter. Use the Bug Toolkit to
look for similar reported problems. If you still require assistance, open a case with the TAC, or
contact your Cisco technical support representative, and provide the representative with the gathered
information. For more information about these online tools and about contacting Cisco, see the
“Error
Message Traceback Reports” section on page 1-7.
Error Message SW_VLAN-4-NO_PM_COOKIE_RETURNED: VLAN manager unexpectedly received a
null [chars] type cookie from the Port Manager, data reference [chars].
Explanation The VLAN manager queried the port manager for a reference cookie but received a
NULL pointer instead. The first [chars] is the type of port manager cookie, and the second [chars]
is the interface or VLAN that is the source of the problem.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the error by using the Output Interpreter. Use the Bug Toolkit to
look for similar reported problems. If you still require assistance, open a case with the TAC, or
contact your Cisco technical support representative, and provide the representative with the gathered
information. For more information about these online tools and about contacting Cisco, see the
“Error
Message Traceback Reports” section on page 1-7.
Error Message SW_VLAN-4-STARTUP_EXT_VLAN_CONFIG_FILE_FAILED: Failed to configure
extended range VLAN from startup-config. Error [chars].
Explanation The VLAN software did not use an extended-range VLAN configuration from the
startup configuration file. All extended-range VLAN configurations are lost after the system boots
up. [chars] is a description of the error code.
Recommended Action No action is required.
Error Message SW_VLAN-4-VLAN_CREATE_FAIL: Failed to create VLANs [chars]: [chars].
Explanation The specified VLANs could not be created. The port manager might not have completed
the VLAN creation requests because the VLANs already exist as internal VLANs. The first [chars]
is the VLAN ID, and the second [chars] describes the error.
Recommended Action Verify the internal VLAN usage by using show vlan internal usage privileged
EXEC command, reconfigure the feature that is using the internal VLANs, and create the VLANs
again. If this message appears again, copy the message exactly as it appears on the console or in the
system log. Research and attempt to resolve the error by using the Output Interpreter. Use the Bug
Toolkit to look for similar reported problems. If you still require assistance, open a case with the

Cisco Catalyst 3750-X Specifications

General

Switching Capacity	160 Gbps
Stacking Bandwidth	64 Gbps
Max Stacking Units	9
Layer Support	Layer 2 and Layer 3
Form Factor	Rack-mountable
DRAM	256 MB
Flash Memory	64 MB
Model	Cisco Catalyst 3750-X Series
Ports	24 or 48 10/100/1000 Ethernet ports
Uplink Interfaces	4 SFP or 2 SFP+
Features	StackWise Plus, EnergyWise
Image	IP Base or IP Services
Operating Temperature	0 to 40°C
Operating Humidity	10 to 85% noncondensing