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Catalyst 3750-X, 3750-E, 3560-X, and 3560-E Switch System Message Guide
OL-9772-05
Chapter 2 Message and Recovery Procedures
PLATFORM_ENV Messages
Error Message PLATFORM_ENV-1-FRU_PS_SIGNAL_OK:[chars] signal on power supply is
restored.
Explanation The specified signal of the power supply has been restored. [chars] is the signal value
(12V or PoE).
Recommended Action No action is required.
Error Message PLATFORM_ENV-1-PS_NONPOE: Internal Power supply not adequate for
inline power.
Explanation The internal power supply does not provide enough power for the Power over Ethernet
(PoE) ports.
Recommended Action Substitute a power supply that can provide enough power for the PoE ports.
Error Message PLATFORM_ENV-1-RPS_ACCESS: [chars].
Explanation An RPS 2300 communication error is detected. [chars] is the error message.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the error by using the Output Interpreter. Use the Bug Toolkit to
look for similar reported problems. If you still require assistance, open a case with the TAC, or
contact your Cisco technical support representative, and provide the representative with the gathered
information. For more information about these online tools and about contacting Cisco, see the
“Error
Message Traceback Reports” section on page 1-7.
Error Message PLATFORM_ENV-1-RPS_FAN_FAILED: [chars].
Explanation An RPS 2300 fan failure is detected. [chars] is the error message.
Recommended Action Disconnect any switches connected to the RPS 2300, and immediately replace
the fan.
Error Message PLATFORM_ENV-1-RPS_OVER_CURRENT: [chars].
Explanation An RPS 2300 over current condition is detected. [chars] is the error message.
Recommended Action Disconnect the switches from the RPS 2300 that is not providing power to
them.
Error Message PLATFORM_ENV-1-RPS_PS_FAN_FAILED: RPS power supply fan failure
detected [chars].
Explanation An RPS 2300 power supply fan failure is detected. [chars] is the power supply ID (A or
B).
Recommended Action Disconnect any switches connected to the RPS 2300, and immediately replace
the power supply.