Cisco Catalyst 3750-X

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Catalyst 3750-X, 3750-E, 3560-X, and 3560-E Switch System Message Guide
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Chapter 2 Message and Recovery Procedures
PLATFORM_ENV Messages
Error Message PLATFORM_ENV-1-RPS_PS_MISMATCH: [chars].
Explanation The power supplies in the RPS 2300 are incompatible. [chars] is the error message.
Recommended Action Remove one of the power supplies, or use compatible power supplies.
Error Message PLATFORM_ENV-1-RPS_PS_SIGNAL_FAULTY: [chars] signal on RPS power
supply [chars] is faulty.
Explanation The specified RPS 2300 has a faulty signal. The first [chars] is the signal value (12V or
PoE), and the second [chars] is the power supply ID (A or B).
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the error by using the Output Interpreter. Use the Bug Toolkit to
look for similar reported problems. If you still require assistance, open a case with the TAC, or
contact your Cisco technical support representative, and provide the representative with the gathered
information. For more information about these online tools and about contacting Cisco, see the
“Error
Message Traceback Reports” section on page 1-7.
Error Message PLATFORM_ENV-1-RPS_PS_THERMAL_CRITICAL: RPS power supply temperature
has reached critical threshold.
Explanation The power supply in the RPS 2300 has reached the critical threshold. It cannot function
normally.
Recommended Action The external temperature is too high. Immediately reduce the room
temperature.
Error Message PLATFORM_ENV-1-RPS_STANDBY: [chars].
Explanation A faulty RPS 2300 is detected. [chars] is the error message.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the error by using the Output Interpreter. Use the Bug Toolkit to
look for similar reported problems. If you still require assistance, open a case with the TAC, or
contact your Cisco technical support representative, and provide the representative with the gathered
information. For more information about these online tools and about contacting Cisco, see the
“Error
Message Traceback Reports” section on page 1-7.
Error Message PLATFORM_ENV-1-RPS_SYS_POWER_BAD: [chars].
Explanation The RPS 2300 system power state changed to bad. The RPS 2300 might not be able to
provide power to the switch. [chars] is the error message.
Recommended Action Check the power supplies in the RPS 2300. If the message appears again,
replace the power supplies.