8
D1510401 User Guide  
Cisco Collaborate Desk DX80
Produced: April 2014, All contents © 2014  
Cisco Systems, Inc. All rights reserved. 
EFT Draft 1—Cisco Condential—Do Not Distribute
Security
If You Forget Your PIN Code or Password
Reset PIN or Password
If you happen to forget your PIN 
code or password, you may have 
the system reset the PIN code or 
password for you.
Once it has been reset, you may 
enter a new PIN code or password 
by following the procedure given on 
the previous page.
To do this successfully, you must 
log in using either your Cisco User 
account or your Google account.
The example shown here uses the 
Cisco User account as example, but 
the procedure is the same if you 
opt for using the Google account 
instead.
Emergency calls. Note that locked 
screens still let you place emergency 
calls. Tap the ? in the upper right 
corner.
If you realize that you have forgotten you PIN code or 
password, tap ? in the upper right corner, as outlined.
You will now need to log in with your credentials. Tap Cisco 
User or Google.
Your PIN code / password will now be reset and a new be 
entered, see the previous page for more on that.
Tap Forgot PIN. 
Enter username and password.